Technical Account Manager

Job Description

Client is looking for an experienced TAM to drive the customer on-boarding process. This job profile demands ownership, an entrepreneurial mindset, and a go-getter attitude and presents an excellent opportunity to build a great career.

Responsibilities:

∙ Build custom onboarding plan for customers
∙ Support pre-sales and post-sales processes
∙ Address all techno-functional and product-related queries timely ∙ Train customers to use products efficiently
∙ Build and maintain strong relationships with the client team
∙ Lead in-person/online client presentations by self and or through team defining the scope of work, on-boarding plan, product demonstrations, and documentation
∙ Engage with prospects to understand their unique and specific pain points and produce compelling solutions to meet their needs.
∙ Work with internal team members to ensure successful onboarding and implementation of new clients
∙ Collaborate with internal tech teams and provide feedback from the field to help shape future development
∙ Work closely with the Leadership Team to strategize avenues of future growth

Qualifications:

∙ Minimum of 3-5 years of experience in B2B/Enterprise SaaS company ∙ Experience and knowledge of web, app and mobile technology
∙ Experience with email API, email campaign management and B2C marketing automation platforms will be an advantage
∙ Bachelor’s or Master’s degree in IT and computer science
∙ All your information will be kept confidential according to EEO guidelines

Thank you,
Mohammed Mujaheed | Sr. Resource Executive
Negocios IT Solutions LLC
Phone/Text: (307) 365-6810

All your information will be kept confidential according to EEO guidelines.