Technical Account Manager
Spendbase is a global fintech company with a startup mindset, helping businesses optimize their spending on SaaS, cloud services, and corporate cards.
We're looking for a Technical Account Manager to manage client relationships, identify growth opportunities, and help clients get the most out of our AI products.
This role combines account management with a strong interest in technology. You'll focus on building client relationships and growing existing accounts, while developing a deeper understanding of our AI products and their technical capabilities.
What you'll do
Manage relationships with existing B2B clients and understand their business needs.
Identify upsell and cross-sell opportunities and drive revenue growth.
Present relevant solutions to clients and lead commercial discussions.
Help clients understand how our AI products can address their needs.
Develop a strong understanding of our products and their technical capabilities.
Work closely with technical and product teams to address client requests and find the right solutions.
Identify opportunities to improve client engagement, product adoption, and account growth.
Track account performance and sales activities in HubSpot.
Work towards sales targets and account management KPIs.
3+ years of experience in Account Management, Customer Success, or a similar client-facing role.
Experience with upselling, cross-selling, or growing revenue from existing clients.
Strong communication, negotiation, and relationship-building skills.
A technical background or a good understanding of software products and how they work.
Familiarity with AI tools, LLMs, APIs, or AI-powered products.
Ability to understand client needs and translate them into relevant solutions.
A proactive mindset and willingness to take ownership.
Experience with CRM systems, preferably HubSpot.
English B2+.
Competitive salary.
High level of autonomy and ownership.
Opportunity to work with AI products in a growing tech company.
Paid vacation, holidays, and sick leave.
Online medical consultation services.