Technical Account Manager (TAM) Storage & Systems

About the role

at GP DIGITAL we are looking for a client in the IT sector

Would you like to become the technical reference for Enterprise clients in critical infrastructure environments?

We are looking for a Technical Account Manager (TAM) with experience in enterprise storage, OpenShift, and Linux/Unix systems to coordinate high value-added services and act as a technical interlocutor between clients and specialist teams.

What you'll do

• Act as the technical point of contact for Enterprise clients.
• Coordinate the provision of specialized infrastructure services.
• Plan and supervise technical activities with expert teams.
• Manage the backlog of requests and the consumption of contracted services.
• Prepare periodic activity and monitoring reports.
• Lead Kick-Off meetings and Service Reviews.
• Guarantee compliance with SLAs and acquired commitments.
• Detect risks, propose improvements, and identify opportunities for service evolution.
• Maintain technical dialogue with architects and system administrators

What we're looking for

• Troubleshooting of complex infrastructures.
• Capacity Planning.
• Performance Tuning.
• Design of storage solutions.
• Hybrid and cloud architectures.
• Basic financial management of contracts.
• Consumption monitoring and forecasting.
• Coordination of multidisciplinary teams.
• Risk and stakeholder management.
• Customer orientation.
• Executive communication.
• Influencing skills.
• Proactivity.
• Cross-functional leadership.
• More than 5 years of experience in managed services or advanced infrastructure support.
• Experience in enterprise storage technologies.
• Solid knowledge of:
• IBM Storage Scale (GPFS)
• IBM Storage Virtualize
• IBM FlashSystem
• IBM Spectrum Protect
• SAN Storage
• Fibre Channel
• NVMe
• Replication and Disaster Recovery
• Experience in OpenShift Container Platform:
• Persistent Volumes (PV)
• Persistent Volume Claims (PVC)
• Storage Classes
• CSI Drivers
• Dynamic Provisioning
• OpenShift Data Foundation (ODF)
• External storage integration
• Red Hat Enterprise Linux administration.
• Ability to manage Enterprise clients.
• Ability to navigate technical conversations with architects and infrastructure engineers.

Nice to have

• Previous experience as:
• Technical Account Manager.
• Technical Customer Success Manager.
• Technical Delivery Manager.
• Storage Architect.
• Infrastructure Architect.
• Knowledge of:
• AIX.
• Linux on Power.
• VMware.

How you'll work

• Contract: Permanent and/or freelance
• Location: SPAIN
• Modality: REMOTE

>> Availability for in-person meetings at client sites

• Schedule: Full-time
• Schedule: Office hours with flexibility
• Start: September 2026

About the company & team

as for us... Grupo Digital

We are an IT consultancy with a team of more than 150 technology professionals, where you will find stable projects at leading national and international clients, developing solutions in application development, systems architecture, Artificial Intelligence, Cloud, Cybersecurity, Big Data, etc.

more information on our website www.grupodigital.eu