Technical Agile Coach
At Capgemini Engineering, the world leader in engineering services, we bring together a global team of engineers, scientists, and architects to help the world’s most innovative companies unleash their potential. From autonomous cars to life-saving robots, our digital and software technology experts think outside the box as they provide unique R&D and engineering services across all industries. Join us for a career full of opportunities. Where you can make a difference. Where no two days are the same.
Job Description
Role Purpose
Lead the adoption and evolution of Agile ways of working and modern software delivery practices. Partner with teams, leaders, and stakeholders to improve delivery performance, organizational effectiveness, business outcomes, and customer value through coaching, facilitation, analytics, and continuous improvement.
Key Responsibilities
Agile Coaching & Facilitation
- Facilitate Agile ceremonies, planning sessions, workshops, retrospectives, and leadership forums.
- Build Agile capabilities across teams, leaders, and stakeholders.
- Foster communities of practice and knowledge-sharing.
- Promote transparency, collaboration, and data-driven decision making.
Team & Leadership Coaching
- Coach teams on Agile principles, SDLC practices, and modern delivery methodologies.
- Improve flow, predictability, collaboration, and accountability.
- Support leaders in adopting servant leadership and outcome-focused decision making.
- Align business goals, delivery priorities, and organizational capabilities.
- Facilitate collaboration across Product, Engineering, Architecture, QA, Operations, and Business teams.
Continuous Improvement
- Establish continuous improvement practices across teams and programs.
- Identify bottlenecks, risks, and opportunities using delivery metrics and performance data.
- Drive improvements in governance, processes, and cross-functional collaboration.
- Measure the impact of initiatives through meaningful metrics and business outcomes.
Outcome & Value Management
- Support the definition and measurement of business and customer outcomes.
- Align delivery activities with strategic objectives, OKRs, and value streams.
- Track performance through dashboards and outcome-based metrics.
- Provide insights demonstrating value realization and transformation progress.
Power BI & Analytics
- Design and enhance Agile and delivery performance dashboards.
- Analyze flow metrics, throughput, lead time, cycle time, predictability, and capacity trends.
- Develop executive reporting and KPI scorecards.
- Translate complex data into actionable insights.
- Establish meaningful metrics and reporting standards that support transparency and continuous improvement.
Required Experience
- 8+ years in Agile delivery, coaching, transformation, or organizational change.
- Strong understanding of the Software Development Lifecycle (SDLC).
- Experience working with cross-functional product and engineering teams.
- Financial Services industry experience (Banking, Insurance, Investments, Annuities, or similar).
- Proven experience coaching leaders, managers, and teams.
- Experience driving Agile transformations and continuous improvement initiatives at scale.
- Strong knowledge of Lean, Agile, Scrum, Kanban, Flow Metrics, and organizational design.
- Experience using analytics and metrics to improve delivery performance.
- Hands-on experience with Power BI, Azure DevOps Analytics, Jira reporting, or similar platforms.
Preferred Qualifications
- Agile Coaching certifications (ICP-ACC, ICP-ENT, ICP-CAT, CTC, or equivalent).
- Scrum Master, SAFe, Lean, or Kanban certifications.
- Experience with OKRs, Value Stream Management, PMM, and Flow Framework.
- Power BI dashboard design and data modeling experience.
- Enterprise-scale transformation experience.
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Job Description - Grade Specific
Capgemini is a global business and technology transformation partner, helping organizations to accelerate their dual transition to a digital and sustainable world, while creating tangible impact for enterprises and society. It is a responsible and diverse group of 340,000 team members in more than 50 countries. With its strong over 55-year heritage, Capgemini is trusted by its clients to unlock the value of technology to address the entire breadth of their business needs. It delivers end-to-end services and solutions leveraging strengths from strategy and design to engineering, all fueled by its market leading capabilities in AI, generative AI, cloud and data, combined with its deep industry expertise and partner ecosystem.