Technical Analyst

Job Description:

• Collaborate with product ownership to translate business need into the technical system requirements of the product
• Leverage available documentation and exercises test versions of applications and APIs to understand existing functionality to inform enhancement opportunities and creation of new capabilities
• Investigate enterprise and vendor APIs to determine whether necessary data is available to support intended system capabilities
• Map data between interfacing systems
• Assist lead analysts in developing and prioritizing features and epics to ensure work focuses on requirements with maximum value and are aligned with product delivery strategy
• Participate in project planning, sprint and release planning, daily stand-up meetings (scrums), demos/reviews, retrospectives, backlog refinement meetings, and other Scrum-related meetings.
• Perform application and services tests/validations
• Responsible for creating system requirement documentation for applications and services, including interface specifications
• Provide demos to internal project team, as well as to business stakeholders.
• Works closely with Business, Quality Assurance team and developers on projects and to address production issues.
• Demonstrate ability to excel in a fast-paced environment with aggressive timelines that require managing multiple priorities concurrently
• Utilize system documentation, database information, application logs and scenario testing to determine root cause of system issues.

Have general understanding or working knowledge of the following:

• Services-oriented architecture / microservices
• Multi-tier applications (presentation tier/services-processing tier/data management tier)
• Enterprise and vendor API integration
• Managing system behavior through configurable variables
• Error handling
• XML and JSON data structures

Qualifications/Experience:

• Ability to write SQL queries
• Problem solving skill – Works well under pressure and challenges, team-player, good listener, analytical, creative, approachable, etc.
• Excellent verbal and written communication skills with the ability to partner with various levels of leadership within the organization
• Conducting complex technical analysis across multiple products
• Work in Agile methodology
• Writing requirements for a system
• Writing front end mobile and/or web application requirements is a plus
• Writing back end service requirements is a plus
• Experience using tools such as Postman or SoapUI to exercise APIs is a plus

Must Have's:
Experience capturing technical requirements for information systems/applications
Experience working with APIs
Familiarity with multi-tier applications (application layer, services layer, data layer)

Nice to Have's:
Experience using tools such as Postman or SoapUI to exercise APIs
Experience in the financial industry
Experience working on requirements for native mobile applications