Technical Analyst- IT Coordination
Posted Updated
Summary
Coordination-focused IT role: tracks escalations, coordinates technical issue resolution, maintains documentation, and communicates updates to stakeholders — not hands-on L1/L2 support. Requires a good understanding of IT systems, infrastructure, and troubleshooting; based in New Delhi/Gurugram on a UK shift.
It focuses on coordinating technical issue resolution, tracking escalations, documentation, and communicating updates stakeholders. The candidate should have a good understanding of IT systems, infrastructure, and troubleshooting processes.
Weekend Fixed Off
Required Candidate profile
This is a coordination-focused technical role, not a pure L1/L2 technical support position. The candidate is expected to coordinate issue resolution, track progress, communicate with stakeholders.Perks and benefits
UK ShiftWeekend Fixed Off