Technical Analyst System User Enablement (m/f/d)

Key Responsibilities

Power Apps, Dataverse & Application Support

• Support and further develop existing Microsoft Power Apps, including the Mercury Mapping App and the Mercury Enablement Compass App.

• Shadow current development activities and build up technical knowledge before the July app V3.0 go-live.

• Design, update, and maintain Dataverse tables, data structures, relationships, and schemas.
• Implement Power Apps logic, Power Fx formulas, business rules, and technical enhancements.

• Support content and data maintenance, especially for larger uploads, structural updates, or changes requiring technical adjustments.

• Troubleshoot technical issues and ensure stable, scalable, and user-friendly app performance.

Automation, AI & Reporting

• Identify opportunities to improve or replace manual routines through Power Automate, AI capabilities, or other Microsoft 365 automation options.

• Support automated mail send-outs, notifications, data flows, and integration with relevant source systems.

• Create and maintain reporting views, dashboards, or activity trackers to support steering of learning and enablement activities.

• Ensure data quality, consistency, and transparency across tools, reports, and learning operations processes.

Stakeholder Collaboration & Documentation

• Translate business and enablement requirements into practical technical solutions.

• Collaborate closely with SUE, IT, data owners, and functional stakeholders to clarify requirements and priorities.

• Document app structures, data models, process flows, technical decisions, and maintenance routines.

• Provide operational support and guidance to users involved in app maintenance, learning operations, and data preparation.

Required Skills & Experience

• Hands-on experience with Microsoft Power Apps, Power Automate, and Dataverse.

• Strong understanding of data modelling, table structures, relationships, data quality, and app logic.

• Experience with Microsoft 365 integration, including Teams, Outlook, SharePoint, Excel, or similar sources.

• Ability to translate business requirements into scalable, maintainable, and user-friendly technical solutions.

• Experience in automation, reporting, dashboards, or process improvement using Microsoft tools.

• Strong analytical thinking, problem-solving skills, and attention to detail.

• Fluent English communication skills and the ability to work with cross-functional stakeholders.

Working Style

• Highly precise, reliable, and execution-focused.

• Comfortable with repetitive, detail-heavy technical and operational work.

• Able to work independently under tight go-live timelines and changing priorities.

• Proactive in identifying improvement opportunities and pragmatic in delivering workable solutions.

• Structured, service-oriented, and comfortable working in a project environment.

Nice to Have

• Experience with Power BI, Azure DevOps, APIs, connectors, Power Fx, or application lifecycle management.

• Understanding of SAP S/4HANA end-to-end processes and their representation in SAP Signavio.

• Experience in enterprise learning, enablement operations, change management, or large transformation programs.

• Familiarity with data protection, access concepts, and governance in enterprise environments.