Technical And Quality Engineer
Description
Technical hotline
Technical advice, by phone and email
Answer customer questions and complaints
Case processing
Decisions regarding technical inquiries related to equipment
Prepare technical notices for the intranet
Planning, supervising, generating, and maintaining the documentary file referring to maintenance and internal and external calibrations of equipment
Training
Participate in holding courses, distance learning, and internal/external sessions
Quality & HSQE
Support in planning audits (internal and external)
Support in internal audits, administrative and on location
Follow-up on deviations (basically related to equipment)
Participate in external audits (among other things start-up)
In collaboration with the Technical Manager, ensure that Applus meets requirements for ISO certification
Support in the preparation and maintenance of internal regulations
Support to carry out the implementation of the HQSE policy basically related to equipment
Requirements
University graduate preferably in engineering (electric, mechanics, or electronic)
Proficient in Office 365
Minimum of 3-5 years of technical department experience. Experienced user in Microsoft Office tools
English and Arabic speaking and writing