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廣達集團_雲達科技股份有限公司

Technical Application Management(Japan)

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Description

We are looking for a PM who will be responsible for building and maintaining post sales relationships with QCT's largest and most complex partner. You will serve as a trusted advisor, ensuring successful QCT's solution deployment and adoption.

  • Provide advice and guidance as the subject matter expert to ensure successful services
  • Deliver training to user groups to support organizational adoption
  • Function as a frontline technical resource for “best practice” and informal partner questions
  • Engaging with support services as a customer advocate to ensure speedy resolution of customer issues
  • Engaging with Product management as the customer advocate on product roadmap discussions
  • Maintain current functional and technical knowledge of support services
  • Breaking down initiatives into tasks and planning project timelines.
  • Last but not the least, deliver and exceed on all performance targets.
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