Technical Assistance Reliability

Job responsibilities and duties

Analyze product failures to identify root causes and recommend corrective and preventive actions.
Prepare detailed failure analysis and reliability reports.
Maintain and update reliability control databases documenting product success and failure history.
Apply statistical methods (e.g., linear regression, standard deviation) to assess compliance with reliability performance requirements.
Participate in design reviews for new products and evaluate proposed design changes impacting product baseline data.
Prepare reliability sections of technical proposals, including manpower estimates and schedules.
Review preliminary reports, waivers, deviations, and engineering change proposals to ensure compliance with contractual and reliability requirements.

Qualifications and certifications

Relevant technical diploma or degree.

Professional certifications: Relevant certifications based on the specific technical support role.

Experience

Minimum 2 years of practical skills and technical knowledge in supporting engineering processes.