Technical Business Analysis Engineer II

Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments – creating exceptional outcomes for our clients and the millions of people who count on them.

You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is noticed and valued every day.

Why Conduent:

You’ll have an opportunity to work on innovative technology while being surrounded by a culture that recognizes each person’s contributions. Each day you’ll feel challenged and know you are making a difference. At Conduent, we believe everything touches everything -and to that end we value our work and each other in the process, making it an award winning place to work. In 2021, we won Best Places To Work, Best Global Culture and Best HR Team.

Work on a team configuring and supporting a claim processing system on one of Conduent’s legacy systems which may include rotating on-call responsibilities. Account teams are based in several locations around the country, including but not limited to New Hampshire, North Dakota, Alaska, New Mexico, etc. We are looking for individuals with expertise in areas as diverse as claim adjudication, member enrollment or provider enrollment/credentialing. Travel is limited and staff, unless local to the account, work remotely. Teams are comprised of local, onshore remote staff and offshore remote staff supporting all facets of the system development life cycle.

We need someone who can:

• Work closely with the MMIS Team and Operations Team on various systems including Provider and Claims and the associated nightly/daily batch processes ensuring 24/7 operations.
• To be successful, the Technical Business Systems analyst must be a seasoned, experienced professional with a full understanding of systems analysis, production support, batch cycle processing, quality assurance, report development, query development, requirements gathering and documentation creation.
• Provide technical problem solving and deep solution expertise to the customer, QA and Development teams. Provide technical leadership, guidance, and help to drive the strategies proposed by the client and the Conduent team.
• Leverage hands-on customer experience and proof-points to educate and engage the broader community of prospects, customers, partners and coworkers.
• Support reporting needs of internal and external business users.
• Analyze business processes and performs needs assessments in an effort to align various information technology solutions with business initiatives.
• Interpret business needs and translates them into the different system requirements.
• Write business specifications and forwards to technical staff for development of the various systems.
• Interpret different systems specifications to develop, maintain and support automated business processes where applicable.
• Provide technical expertise in identifying, evaluating and developing systems and procedures that are cost effective and meet user requirements.
• Configure system settings and options, plans and executes acceptance testing, and creates specifications for systems to meet business requirements.
• Work on problems of diverse scope where analysis of data requires evaluation of identifiable factors.
• Demonstrate good judgment in selecting methods and techniques for obtaining solutions.
• Network with senior internal and external personnel in own area of expertise.
• Operate with little instruction on day-to-day work and general instructions on new assignments.
• Possess excellent communications and writing skills.
• Provide assistance to management as required.

Basic Qualifications for Consideration:

Bachelor’s Degree or equivalent working experience

Requires a minimum of 2 years of production support

Requires a minimum of 2 conducting requirement gathering sessions with client community

Requires a minimum of 5 years of related experience any of the following:

• Healthcare functional area expertise – preferred in Claim Adjudication, Claim Payment, Member Enrollment & Eligibility
• Systems Analysis
• Quality Assurance
• Report Development
• Query Development
• Requirements Gathering

Minimum 3 years of experience and understanding of large scale infrastructure deployments in enterprise-wide environments required

Minimum 2 years of experience in applications such as Azure, ReqPro, DOORS and ETL

Preferred Qualifications For Consideration: this is nice to have or wish list. Below is an example.

Agile process experience

Microsoft Tools Suite

Provider MMIS Systems

Claims MMIS Systems functional area expertise

MS SQL Server

The Colorado Equal Pay for Equal Work Act requires employers to disclose the following information. If the successful applicant will be required to perform work from a physical site outside Colorado, the following information may not apply. Actual salaries will vary and may be above or below the range based on various factors including but not limited to location, experience, and performance. In addition to base pay, this position, based on business need, may be eligible for a bonus or incentive. In addition, Conduent provides a variety of benefits to employees including health insurance coverage, voluntary dental and vision programs, life and disability insurance, a retirement savings plan, paid holidays, and paid time off (PTO) or vacation or sick time. For Colorado considerations only the estimated salary range is $62.370 minimum - $81.0 midpoint.

Conduent is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, gender expression, sex/gender, marital status, sexual orientation, physical or mental disability, medical condition, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law.

People with disabilities who need a reasonable accommodation to apply for or compete for employment with Conduent may request such accommodation(s) by clicking on the following link, completing the accommodation request form, and submitting the request by using the "Submit" button at the bottom of the form. For those using Google Chrome or Mozilla Firefox please download the form first: click here to access or download the form. You may also click here to access Conduent’s ADAAA Accommodation Policy.

The Colorado Equal Pay for Equal Work Act requires employers to disclose the following information. If the successful applicant will be required to perform work from a physical site outside Colorado, the following information may not apply. Actual salaries will vary and may be above or below the range based on various factors including but not limited to location, experience, and performance. In addition to base pay, this position, based on business need, may be eligible for a bonus or incentive. In addition, Conduent provides a variety of benefits to employees including health insurance coverage, voluntary dental and vision programs, life and disability insurance, a retirement savings plan, paid holidays, and paid time off (PTO) or vacation or sick time.

At Conduent, we value the health and safety of our associates, their families and our community. Under our current protocols, we do not require vaccination against COVID for most of our US jobs, but may require you to provide your COVID vaccination status, where legally permissible.