Technical Business Analyst
Summary
A.J. Boggs/ProPower is hiring a 100% remote Technical Business Analyst supporting public-sector clients: eliciting and documenting business requirements, writing user stories and workflow/process maps, leading agile implementations, and handling QA and client support. Key tools include Microsoft Office, SQL Server/DB2, basic COBOL, and IBM iServer.
ajboggs.help or personal email accounts such as Outlook, Gmail, or Yahoo.Accelerate your career today by supporting public sector organizations as a Technical Business Analyst.
The Technical Business Analyst is responsible for supporting the implementation of solutions and identifies/analyzes customer business requirements, assesses the effective use of technology, and makes recommendations regarding process solutions. Identify core business needs, document concepts of operation, briefings, and user stories, document business rules, and construct workflow diagrams, create as-is and future state process maps, and provide gap analysis as needed in an Agile environment.
ESSENTIAL RESPONSIBILITIES AND DUTIES
Essential duties and responsibilities include, but are not limited to, the following:
• Collaborate and consult with staff and other stakeholders.
• Serve as a primary point of contact for development and lead project/implementation engagements in an agile environment.
• Condense complex business processes into clear and actionable user stories & acceptance criteria.
• Document workflow processes and user stories using standard flowcharting tools and methods.
• Facilitate requirements elicitation using interviews, requirements meetings, surveys, document analysis, site visits, use case and workflow analysis.
• Act as a liaison between external and internal stakeholders and development staff in the analysis, design, configuration, testing, and maintenance of systems.
• Lead the implementation and support of applications and integration components.
• Maintain a variety of quality assurance and quality control activities to test, analyze, set up, and validate multiple projects.
• Maintain key project documents, dashboards, status reports, issue and resolution logs, and change control documents.
• Provide client support, during and after the implementation process.
• Perform various analysis duties, ad-hoc reporting, and research to support day-to-day operational and strategic management decisions.
• Contribute to the development of project plans and smaller-scoped projects.
• Other duties as assigned.
EDUCATION
Bachelor’s degree in computer science, information technology or a related field or college level coursework or equivalent combination of education/experience and experience in analyzing, designing, testing, and documenting production systems.
EXPERIENCE OR KNOWLEDGE
• Three years of experience in business process analysis, application implementations and training, project coordination/management and business-related experience.
• Agile development experience such as continuous integration/continuous delivery, backlog refinement, and retrospectives.
• BA expertise, such as awareness of the BABOK guide for business analysts.
• Project coordination/management methodology, standards, and best practices.
• Knowledge of quality assurance best practices.
• Proficient with Microsoft Office Tools (Word, Excel, Outlook, PowerPoint).
• Software Development Life Cycle and development concepts.
• Basic understanding of the COBOL coding language and/or AI tools in IBM’s iServer environment.
• SQL Server and/or DB2 database experience.
ABILITIES
• Excellent interpersonal, written, and oral communication skills.
• Exceptional attention to detail and a great personality.
• Facilitate working meetings, elicit and solicit information, and absorb the information being communicated; facilitate a shared understanding of the problem, possible solutions, and scope of the project in its entirety; facilitate solutions to technical challenges among multiple teams when they involve negotiation between multiple business and technical stakeholders.
• Apply critical thinking skills to determine the appropriateness of requests, with periodic reviews of business procedures to clarify or change a business process. Use the knowledge gained in the daily operational procedures as input to business process and procedure documentation.
• Prioritize across multiple tasks in a fast-paced environment.
• Present technical and non-technical information to all stakeholder groups.
• Multi-task in a fast-paced environment while remaining focused on service to the client.
• Manage time effectively to meet deadlines.
BENEFITS & COMPENSATION
The salary for this position will depend upon factors such as qualifications, experience, skill levels, technical competencies, and other criteria. The salary range is between $72,000 and $83,000.
Here are some of our other benefits:
• Group Medical, Dental, Life, HSA/FSA, and Vision Insurance
• SIMPLE IRA Accounts with an immediate vesting of 3% company match
• Paid company holidays and personal days
• Partial Internet and mobile phone expense reimbursement
• Yearly professional membership reimbursement
• Collaborative and innovative work environment
• Professional development opportunities
LOCATION & WORK ENVIRONMENT
This position is full-time and 100% remote, with Michigan residents expected to work in the Lansing Office one day per month. At ProPower, we embrace a positive work environment by demonstrating cultural awareness, flexibility, collaboration, and creativity. We are committed to equal opportunity in employment and fostering a diverse and inclusive work culture.
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Skills
As published by greenhouse · 15 questions · 2 written answers
Basics
First Name, Last Name, Email, Phone, Resume/CV, Cover Letter
Short answers (3)
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- Are you eligible to work in the United States?
- Will you require visa sponsorship in the future?
- I understand and agree that if I am hired, my employment will be 'at-will.' This means that either the organization or I may terminate the employment relationship at any time, with or without cause, and with or without notice. I understand that this application is not a contract of employment.
- Do you authorize ProPower to share your resume and professional profile with prospective clients for potential project or employment opportunities?
- Please read carefully before selecting "Yes" next to terms you accept and agree. These are required to apply for this job.
- I verify that the information given by me in this application (and accompanying resume, if any) is true, accurate, and complete. I understand that if I have given any false information on this application, or if I have omitted any material facts, I may be disqualified from employment with ProPower Corporation, or if hired, I may be discharged immediately upon discovery of any false statements or omissions, regardless of how much time has passed between the date of my hire and the discovery of any misrepresentations.
- I hereby authorize persons, schools, former employers, and organizations named in this application (and accompanying resume, if any) to provide any relevant information that may be required to arrive at an employment decision. I hereby request that previous employers contacted by ProPower Corporation in connection with this application fully respond to all inquiries concerning the previous employment and specifically waive prior written notice of disclosure of my personal record information including disciplinary reports, letters or reprimands, or other disciplinary action. In consideration for the acceptance of my application, I release and hold ProPower Corporation and previous employers harmless for any claimed liability arising out of any response and disclosure. I understand that ProPower Corporation may obtain a report of my credit history, drug testing, driving record, school transcripts, background checks, and other information that may be necessary in making an employment decision.
- I agree that any claim, action, or legal proceeding arising out of my employment application, employment, or termination of employment with ProPower Corporation must be filed within six (6) months of the date of the employment action that is the subject of the claim, action, or legal proceeding. While I understand that the statute of limitations for claims arising out of an employment action may be longer than six (6) months, I AGREE TO WAIVE ANY OTHER STATUTE OF LIMITATIONS AND AGREE TO BE BOUND BY THE SIX (6) MONTH PERIOD OF LIMITATIONS STATED IN THIS APPLICATION.
- I understand that, if hired, my employment is At Will, meaning that either ProPower Corporation or I may terminate the employment relationship at any time with or without notice and with or without cause. This provision supersedes any oral or written representations to the contrary, unless the written statement is signed by the Managing Director of ProPower Corporation. I also understand that ProPower Corporation has the right to unilaterally modify and/or terminate any policies, practices, procedures, and standards it has adopted or implemented, to the extent not limited by law.
- In the event that I am employed by ProPower Corporation, I agree to comply with all of its policies, orders, rules, and regulations.
Written answers (2)
- How do you contribute to your community? optional
- What are you long term goals? optional