Technical Business Analyst

Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments – creating exceptional outcomes for our clients and the millions of people who count on them.

You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is noticed and valued every day.

The Business Systems analyst is a seasoned, experienced professional with a full understanding of systems analysis, quality assurance, report development, query development, requirements gathering and documentation creation. The Business Analyst will work as part of the Systems SWAT team mainly in providing solutions to client needs . She/he will actively participate in the delivery of tasks/activities and associated deliverables in a timely manner. The BA will work under the direct leadership of a Conduent Project Manager.

RESPONSIBILITIES:

• Analyzes business processes and performs needs assessments in an effort to align information technology solutions with business initiatives.
• Participate in JAD meeting with the client.
• Interprets business needs and translates them into system requirements.
• Writes business specifications and forwards to technical staff for system development.
• Interprets systems specifications to develop, maintain, and support automated business processes.
• Provides technical expertise in identifying, evaluating, and developing systems and procedures that are cost effective and meet user requirements.
• Configures system settings and options, plans and executes acceptance testing, and creates specifications for systems to meet business requirements.
• Participate in STR walk-thru’s and document issues/risks based on artifact reviews and stakeholder interviews.
• Make recommendations for improvement of processes based on observations, industry standards, and best practices

EXPERIENCE:

• Requires a minimum of 5 years of related experience in the following:
• Strong Medicaid (MMIS) or Healthcare payer background required
• Systems Analysis
• Quality Assurance
• Query Development
• Requirements Gathering
• Documentation Creation
• Ability to work independently with exhibited expertise in a complex technical environment.
• Maturity of judgment under pressure/ability to resolve problems in a timely, effective manner.
• Flexibility and ability to handle varied functions/conflicting demands.
• Good written/report writing and verbal communications skills demonstrating clarity.
• Bachelor's Degree in Computer Science, Information Systems, Business Administration, or other related field, or equivalent work experience.

PREFERRED:

• Experience running queries using SQL or using reporting tools like Cognos.
• Familiarity with systems life cycle methodology.
• Must be a team player and a consistent, dependable performer with an excellent work ethic, flexible “can-do” attitude, and a results-driven commitment to success

TECHNICAL SKILLS:

• Microsoft Tools Experience
• Research
• Data Analysis Review and Decision Making
• Testing & Debugging
• Technical Writing Skills
• Documentation

The Colorado Equal Pay for Equal Work Act requires employers to disclose the following information. If the successful applicant will be required to perform work from a physical site outside Colorado, the following information may not apply. Actual salaries will vary and may be above or below the range based on various factors including but not limited to location, experience, and performance. In addition to base pay, this position, based on business need, may be eligible for a bonus or incentive. In addition, Conduent provides a variety of benefits to employees including health insurance coverage, voluntary dental and vision programs, life and disability insurance, a retirement savings plan, paid holidays, and paid time off (PTO) or vacation or sick time. For Colorado considerations only the estimated salary range is $50,050- $65,000.

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Conduent is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, gender expression, sex/gender, marital status, sexual orientation, physical or mental disability, medical condition, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law.

People with disabilities who need a reasonable accommodation to apply for or compete for employment with Conduent may request such accommodation(s) by clicking on the following link, completing the accommodation request form, and submitting the request by using the "Submit" button at the bottom of the form. For those using Google Chrome or Mozilla Firefox please download the form first: click here to access or download the form. You may also click here to access Conduent’s ADAAA Accommodation Policy.

At Conduent, we value the health and safety of our associates, their families and our community. Under our current protocols, we do not require vaccination against COVID for most of our US jobs, but may require you to provide your COVID vaccination status, where legally permissible.