Technical Business Analyst
Salary: ₱85,000 – ₱125,000 per month
Loanworks | Philippines-Based Team
Loanworks is looking for an experienced and highly detail-oriented Technical Business Analyst to join our growing team.
This role is ideal for someone who enjoys bridging the gap between business operations and technology, improving processes, solving complex problems, and delivering system enhancements that drive operational efficiency and service excellence.
What You'll Do
As a Technical Business Analyst, you will work closely with Australian stakeholders, business users, developers, and offshore delivery teams to identify business needs and deliver effective technology solutions.
Key Responsibilities
Gather, analyse, and document business and functional requirements
Facilitate workshops, process walkthroughs, and stakeholder discussions
Create user stories, business rules, acceptance criteria, and process maps
Analyse lending, mortgage documentation, settlement, and post-settlement workflows
Support client onboarding by documenting workflow, data, document, and integration requirements
Prepare functional specifications, workflow designs, and data mappings
Investigate issues using SQL, Excel, system data, and process analysis
Collaborate with developers and vendors to assess technical solutions
Execute functional, integration, regression, and user acceptance testing
Track defects, support releases, and validate implemented changes
Develop user guides and process documentation
Identify opportunities for process improvement, automation, and operational efficiencies
Support incident management, change requests, and continuous improvement initiatives
What We're Looking For
At least 2 years of experience as a Business Analyst or in a similar role
Experience within lending, loan servicing, settlement, conveyancing, financial services, or related industries
Strong requirements gathering and business process mapping skills
Experience supporting system enhancements, projects, or testing activities
Basic SQL skills for data investigation and validation
Strong Excel skills
Excellent analytical and problem-solving abilities
Strong written and verbal English communication skills
Ability to work effectively with both business and technical stakeholders
Highly Regarded
⭐ Experience supporting Australian lenders or settlement providers
⭐ Exposure to Actionstep, PEXA, loan management systems, or similar platforms
⭐ Knowledge of APIs, integrations, data mapping, LIXI standards, workflow automation, or document generation platforms
⭐ Business Analysis certification and/or ITIL Foundation certification
Why Join Us?
Work with an established Australian financial services and legal technology organisation
Exposure to large-scale lending and settlement operations
Opportunity to work directly with Australian stakeholders and technology teams
Collaborative and supportive work environment
Career growth and professional development opportunities
Opportunity to contribute to process improvement and business transformation initiatives
Apply Now
If you're a Business Analyst who enjoys analysing business processes, working with technology teams, and delivering solutions that create meaningful operational improvements, we'd love to hear from you.
Submit your application today and become part of Loanworks!