Technical Client Success Specialist

ADRM is a leading physical security consulting firm with a bold vision to be the most trusted security firm in the industry. We disrupt the security landscape through data-driven risk management, safeguarding critical assets for clients in Financial Services, Bio-Tech, Critical Infrastructure, Higher Education, and Technology & Cloud Infrastructure.

Our work is guided by six core values - Balance, Curiosity, Integrity, Respect, Team, and Trust - and backed by a team that is passionate about protecting what matters most. We move fast, we care deeply, and we do it together.

The Opportunity

As a Technical Client Success Specialist, you will help make sure our clients have a connected, responsive, and consistently great experience across everything we do.

You will serve as a key point of connection between our clients and ADRM’s internal teams, helping coordinate priorities, maintain communication, and keep client needs moving in the right direction. You will develop a strong understanding of each client, their environment, and the services ADRM provides so you can connect the right people, surface needs early, and make it easy for clients to work with us.

This role is ideal for someone who builds relationships naturally, stays exceptionally organized, follows through, and enjoys being the person who keeps everyone connected and informed.