Technical Consultant (Infrastructure Operations)

Our Organisation

We share the core values set out in the NHS Constitution, which all colleagues are expected to demonstrate.

We support you to work in a way that is best for the NHS, our patients and you and your colleagues. Talk to us about how we might be able to accommodate a flexible working arrangement, whether that’s a job share, part time, hybrid working or another flexible pattern.

As part of our commitment to improving patient safety and maintaining safe and trusted services, all successful candidates will be subject to Baseline Personnel Security Screening (BPSS), which includes a Disclosure and Barring Service (DBS) check. By submitting your application, you are confirming your agreement to these checks being undertaken as part of the recruitment process.

Anyone who has received a voluntary or compulsory redundancy payment from NHS England since the start of the 2026/27 financial year is not eligible to apply.

Job overview

The post of Technical Consultant (Infrastructure Operations) has been awarded a Recruitment and Retention Premia (RRP) in response to current labour market conditions. In recognition of this, the role attracts an additional monthly RRP payment equal to 13% per annum. Please be aware that RRP is non-contractual and subject to review.

Infrastructure Services

Infrastructure services sits within the Technology Digital and Data Directorate of NHS England.

The purpose of Infrastructure services is to ensure our services and systems are hosted effectively, securely and efficiently.

The function of Infrastructure services brings all network and hosting infrastructure into a single team which will provide a multi-skilled 24/7 Infra Operations team organised by function and focussed on supporting continual improvement.

The teams are divided into four core areas providing technical and service management expertise:

• Hosting
• Cloud centre of excellence
• Connectivity
• Central capabilities

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· Work within NHS England’s multi-cloud environment, with a primary focus on Azure, collaborating with teams building and supporting our critical national services.

· Helping teams to work within our guardrails to be compliant with our cloud controls.

· Use your Azure knowledge and experience to discuss technical topics with highly technical product teams.

· Help deliver enterprise level services to automate and streamline future cloud adoption.

· Collaborate with our chosen partners who provide enterprise-level industry knowledge.

· Have a keen interest and understanding in all security aspects of modern cloud deployments, using cloud-native tooling and best of breed products.

· Understand the value in documentation, knowledge sharing and bringing others along for the journey.

Working for our organisation

NHS England has a wide range of statutory functions, responsibilities and regulatory powers. These are focused on supporting the wider NHS to deliver high quality care, as well as doing those things that are best done once for the whole NHS.

Our staff bring expertise across clinical, operational, commissioning, technology, data science, cyber security, software engineering, education, and commercial specialisms — enabling us to design and deliver high-quality NHS services.

In March 2025, the Government announced that NHS England and the Department of Health and Social Care will increasingly merge functions, ultimately leading to NHS England being fully integrated into the department.

If you currently work within the NHS and if successful at interview, we will initiate an Inter Authority Transfer (IAT) via the Electronic Staff Record (ESR). This retrieves key data from your current or previous NHS employer to support onboarding, including competency status, Continuous Service Dates (CSD), and annual leave entitlement. You may opt out at any stage of the process.

Colleagues with a contractual office base are expected to spend, on average, at least 40% of their time working in our offices.

Staff recruited from outside the NHS will usually be appointed at the bottom of the pay band.

We cannot offer visa sponsorship for external candidates.

Detailed job description and main responsibilities

You can find further details about the role, organisational structure, recruitment profile, expected outcomes and benefits information in the attached Job Description and other supporting documents.

Important: Please be aware there are residency requirements you need to meet:

All NHS England Technical Consultant (Infrastructure Operations) personnel must hold Security Clearance (SC) level as a minimum.

To meet National Security Vetting requirements, SC clearances require 5 years continuous UK residency. In certain cases, this can be reduced to three years continuous UK residency, with additional overseas checks for the previous two years.

Candidates who were posted abroad for service with HM Government, Armed Forces or within a UK government role - will still be considered.

Please make sure you meet these requirements before applying for this role.

You don’t need to have SC already, however, failure to achieve the requirements for SC after offer, will result in the job offer being withdrawn.

For further advice please check https://www.gov.uk/government/publications/united-kingdom-security-vetting-clearance-levels/national-security-vetting-clearance-levels#security-check-sc or contact [email protected].

Our commitments to you

We are passionate about creating an inclusive workplace that promotes and values diversity. We know that different ideas, perspectives and backgrounds create a stronger and more creative work environment that delivers better patient outcomes.

We strive to ensure our people feel trusted, valued and empowered. When you join us, we want you to grow and excel, and we offer many opportunities for you to do that.

We welcome your talent and enthusiasm irrespective of age, disability, neuro-divergence, sex, gender identity and gender expression, race or ethnicity, religion or belief, sexual orientation, or other personal circumstances.

We ensure all applicants are treated fairly and consistently at every stage of the recruitment process. This includes considering reasonable adjustments for people who have a disability and/or who are neuro-divergent.

We welcome applications from disabled candidates. If you meet all the essential criteria, you will be guaranteed an interview.

Your application is your opportunity to demonstrate how you meet the requirements of the role. While we appreciate you may have had some support with your application (for example, using AI technology or guidance from a trusted individual), it’s important all the information you provide in it reflects your own knowledge, skills and experience and we trust that you apply on that basis.

If you’re applying for this role on a secondment basis, please get agreement from your current line manager before you apply.

We don’t accept applications via recruitment agencies and won’t offer visa sponsorship to external candidates.

NHS Business Services Authority is responsible for processing your application; our privacy can be accessed directly on the application page when you select to apply.

If you are appointed to a post, your information will also be transferred into the NHS Electronic Staff Records system.

If you have a query about your application, please contact the recruitment team: [email protected] or 0300 330 1369.

NHS England