Technical Consultant - MS Dynamics 365 CRM + Power Apps - 10933

Job Role: Technical Consultant

Shift: US Shift (8:30 PM - 4:30 AM IST)

Work Mode: Hybrid

Total/Relevant Exp: 7+/5+ yrs

Joining Timeline: Post 15th September 2026

Job Description:

Key Responsibilities:

Application Support & Maintenance:

Provide Level 2/3 support for business-critical applications, ensuring minimal downtime.
Diagnose, troubleshoot, and resolve application issues promptly.
Monitor application performance and implement fixes or enhancements as needed.

Integration & Development Support:

Support Dynamics 365 CRM and Power Pages portal integrations and manage message flows, orchestrations, and pipelines.
Assist in maintaining and enhancing Dynamics 365 CRM applications that utilize Power Pages or Adxstudio portals.
Collaborate with developers to deploy patches, updates, and new features.

Documentation & Compliance:

Maintain accurate documentation for application configurations, troubleshooting steps, and standard operating procedures.
Ensure compliance with security and governance standards.
Continuous Improvement:
Identify opportunities for AI, automation and process optimization.
Stay updated with emerging technologies and recommend improvements.

Required Skills & Qualifications:

Preferred Qualifications:

Experience with DevOps, CI/CD pipelines, and cloud deployments.
Knowledge of ITIL processes and service management best practices.
Exposure to performance tuning and security hardening for applications.
Bachelor’s degree in computer science, Information Technology, or related field.

See also