Technical Consultant - Pune, India

Senior ServiceNow Technical Consultant

Location: Pune (On-Site – 4 Days Per Week + 1 WFH)

Ready to move beyond narrow ServiceNow roles and build solutions that run real-world operations?

At ESP Global Services, senior ServiceNow consultants don’t just configure modules — they design, build, and own end-to-end solutions that operate in some of the world’s most demanding environments.

If you’re looking for deeper technical ownership, broader catalogue exposure, and the chance to work on a ServiceNow-powered product used in live airport operations, this role offers what larger consultancies often can’t: visibility, influence, and accelerated technical growth.

This is a hands-on, office-based role in Pune (4 days per week), ideal for experienced ServiceNow professionals who want to make a visible and lasting impact.

Why Senior Consultants Choose ESP

In many large organisations, senior ServiceNow engineers are still:

• Confined to a single catalogue or workstream
• Focused on delivery tasks rather than solution design
• Removed from real customer and operational environments

At ESP, you will:

• Design solutions across ITSM, CSM, FSM, CMDB, Asset Management, and Integrations
• Work on AirportNow, ESP’s patented ServiceNow-powered platform for airports
• Influence architectural decisions and platform strategy
• Collaborate directly with business analysts, architects, and global stakeholders
• Own the full lifecycle: design, build, test, deploy, support

This is a role for professionals who want to be trusted technical leaders, not just delivery resources.

What You Bring

• Bachelor’s degree or MCA in Computer Science, IT, or related field
• 3+ years hands-on ServiceNow development experience
• Strong expertise in at least one module: ITSM, CSM, FSM, or GRC
• Strong scripting capability including:
• • JavaScript
  • Glide API
  • Script Includes
  • Business Rules
• Experience working with:
• • Flow Designer
  • Integration Hub
  • Transform Maps
  • Integrations and APIs
• Understanding of CMDB architecture and data modelling
• Experience in MSP or multi-tenant environments (advantageous)

Preferred Certifications:

• ServiceNow CSA
• ServiceNow CIS (ITSM / CSM / FSM / GRC)

What Makes You Successful at ESP

You’ll thrive if you:

• Want to move beyond single-module development
• Enjoy learning across multiple ServiceNow capabilities
• Are curious about how solutions work end-to-end
• Want exposure to integrations and real platform architecture
• Want faster growth than traditional large delivery environments