Technical Consultant (Salesforce)
This role is responsible for preparing, executing and maintaining the technical configuration and setup of ADvendio solutions. You will be configuring systems according to provided requirements, implementing automations, data management and data migrations, while performing quality checks, and documenting each configuration step to ensure accuracy, consistency and success across client
implementations.
Key Responsibilities:
- Configuring, customizing and maintaining system configurations as per client requirements.
- Documenting configuration steps and system updates to maintain clear records.
- Conducting tests on configurations to ensure they meet technical standards and client specifications before the final handover.
- Assisting with the managing and updating client-related configuration data within ADvendio’s internal systems.
- Setting up reports and dashboards.
- Troubleshooting and resolving end-user issues regarding system functionality.
- Implementing automation through Salesforce Automation technologies (Like Flows, Apex,etc.)
- Planning and performing data migrations.
- Working with ADvendio Consultants, developers and customers to understand client requirements.
- Participating in Agile Project teams and ceremonies.
- Providing training on ADvendio usage to customers.
- Staying current on Salesforce platform updates and best practices to proactively recommend improvements.
- Advanced level of English (written and spoken)
- 2+ years of hands-on experience configuring and managing Salesforce CRM (Sales Cloud, Service Cloud, or other relevant modules).
- Strong understanding of Salesforce architecture.
- Salesforce Automation technologies like Flows, Apex, etc.
- Ability to communicate effectively with technical and non-technical stakeholders.
- Salesforce Administrator Certification or equivalent experience.
- Opportunities for personal and professional development.
- Flexibility and work-life balance.
- 40 hrs work week.
- Supplementary health, dental and life insurance.
- Caja Los Andes.
- Holiday bonus (aguinaldo de Navidad).
- Training opportunities (Trailheads, certificates, etc.)
- Voluntary company building activities.
- Medical leave coverage.