Technical Coordinator for Lactotropina and Biopharma

Job Description

The Technical Coordinator for Lactotropina and Biopharma in Animal Health is responsible for providing specialized technical support to producers, advisors, distributors, and strategic clients for the portfolio of products and solutions within the national territory, developing solid, long-term relationships with clients and key stakeholders.

The role requires strong technical knowledge and advisory skills, the ability to manage complex accounts, and a deep understanding of client needs, actively contributing to business growth by supporting the execution of effective commercial strategies.

Main responsibilities:

• Act as the national technical reference for Lactotropina and the company's Biopharma portfolio in the Animal Health area in Chile.

• Provide specialized technical support to producers, advisors, distributors, and strategic clients, ensuring the proper and efficient use of the company's solutions.

• Conduct technical field visits, evaluating production results, identifying opportunities for improvement, and developing action plans for clients.

• Support the commercial team in the development of strategic accounts, accompanying high-value visits and providing technical and economic arguments to support the value proposition.

• Design and implement training and education programs aimed at clients, distributors, and internal collaborators.

• Develop technical materials, protocols, and technology transfer tools that facilitate the adoption of portfolio solutions.

• Lead and execute field trials and technical projects, generating local evidence that supports the positioning and growth of Lactotropina and Biopharma.

• Analyze production and economic indicators, preparing technical reports and recommendations aimed at improving the productivity and profitability of producers.

• Develop and maintain relationships with Key Opinion Leaders (KOLs), universities, consultants, and research centers, strengthening the company's technical positioning in the industry.

• Ensure compliance with regulatory requirements, quality standards, and pharmacovigilance processes, promoting best practices in documentation and traceability.

Requirements

Education

• Completed university degree in Veterinary Medicine (mandatory).

Experience

• Minimum of 2 years of experience in technical-commercial roles, ideally in related industries (Animal Health, pharma, agriculture, or technical consumer goods).

• Experience in technical management of Lactotropina and Biopharma and in account and client development.

• Experience in livestock and dairy farming is desirable.

Others

• Availability for travel within the territory + 50%.

• Intermediate English (desirable).

Key Competencies

• Strong results and client orientation.

• Excellent communication and negotiation skills.

• Analytical capacity and strategic thinking.

• Organization and territory planning.

• Autonomy and proactivity in execution.

• Collaborative work and cross-functional management.

• Ability to build trusting relationships with clients.

• Adaptability and continuous learning.

Required Skills:

Adaptability, Client Side Scripting, Data Analysis, Inquiry Handling, Order Processing, Preventive Maintenance, Product Knowledge, Product Sales Training, Quote to Cash, Remote Support, Report Preparation, Sales Data Management, Teamwork, Technical Support, Technical Troubleshooting

Preferred Skills:

Current Employees apply HERE

Current Contingent Workers apply HERE

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Merck & Co., Inc., Rahway, NJ, USA, also known as Merck Sharp & Dohme LLC, Rahway, NJ, USA, does not accept unsolicited assistance from search firms for employment opportunities. All CVs / resumes submitted by search firms to any employee at our company without a valid written search agreement in place for this position will be deemed the sole property of our company. No fee will be paid in the event a candidate is hired by our company as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails.

Employee Status:

Regular

Relocation:

VISA Sponsorship:

Travel Requirements:

Flexible Work Arrangements:

Hybrid

Shift:

Valid Driving License:

Hazardous Material(s):

Job Posting End Date:

08/14/2026

***A job posting is effective until 11:59:59PM on the day BEFORE the listed job posting end date. Please ensure you apply to a job posting no later than the day BEFORE the job posting end date.