Technical Customer Engineer II
Conducting on –site service for Nordson PPS produce (MD, PELL, EDI ) which comprises installation, Start –up, commissioning, trouble-shooting ,claim management ,training and maintenance.
Supervise and execute installation and commissioning of PPS’s product, coordinate all relevant on-site construction with the OEM company /owner .Monitor site progress and report project status to the project Management, Schedule tasks and staff in accordance with contract conditions, customer’s requirement and cost budget.
Repair PPS components in Shanghai plant and at customer site.
Startup and commissioning of Nordson PPS product at customer site .
Ensure that the installation quality.
Follow-up open issues until completion of project, submit formal acceptance and archive files and documents on sever.
Act professional at site to achieve full customer satisfaction.
Recommend spare parts and preventive maintenance service to customer.
- Familiar with Siemens Step7 / WinCC/ Profile bus.
- Above 5 Years relevant working experience in site service for Polymer/plastics plants experience in molding company .
- Ability to independently analysis problems onsite ,customer solution shall be proposed and carried out in close communication with the service Dept.
- Strong communication skills, result-oriented and with team-spirited ,initiative working attitude and high motivation
- Willingness to travel frequently ,being able to work under difficult condition and flexible to work overtime and weekends
- Good Chinese and English communication skills ,Both in speaking and writing are mandatory .