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Cross Border Talents

Technical Customer Service – Dutch & English

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Description

Technical Customer Service – Dutch & English

Lisbon, Portugal | On-site | Relocation Support Provided

Join our team in Lisbon as a Technical Customer Service professional, providing technical support to customers in Dutch and English.

About the Role

You will assist customers with product and service-related technical issues, troubleshoot problems, and provide professional solutions while ensuring a high level of customer satisfaction.

Requirements
  • Fluent in Dutch & English
  • Strong communication skills
  • Customer-focused and professional attitude
  • Good problem-solving and troubleshooting abilities
  • Ability to work effectively in a fast-paced environment
Responsibilities
  • Provide technical assistance and customer support
  • Diagnose and resolve technical issues
  • Assist customers with product and service inquiries
  • Communicate clearly and professionally in Dutch and English
  • Ensure excellent customer satisfaction
Benefits
  • €2,000 Welcome Bonus
  • €135 Performance Bonus per 14 months
  • €7.63 Food Allowance per working day
  • €120 Attendance Bonus per 11 months
  • Relocation support with access to shared accommodation for up to 12 months
  • Utilities included
  • Accommodation cost: €280/month, deducted directly from salary
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