Technical ERP Project Manager III
Description
Built on Experience. Built for Skill. Built for You.
Keel was formed by bringing together three industry leaders combining generations of hands-on expertise in steel fabrication, shipbuilding, aerospace, and defense manufacturing.
That means when you join Keel, you’re joining a team backed by decades of proven craftsmanship and real-world results.
We build ships, defense systems, aerospace components, and heavy steel structures that serve critical missions — and we do it with pride.
Your Mission:
Lead enterprise technology initiatives while providing hands-on support, maintenance, and continuous improvement of the organization's IFS 10 ERP system. This role blends technical project management with daily ERP troubleshooting, user support, and business process optimization. The priority is to ensure IFS 10 remains stable, reliable, and aligned with business needs while preparing for a future transition to IFS Cloud. The ideal candidate balances operational responsibilities with longer-term technology projects and can translate business challenges into practical technical solutions.
Explore the Depth of the Role:
System Support and Troubleshooting
- Serve as the primary subject matter expert for the SE for the IFS 10 ERP environment, investigating issues and coordinating resolutions. Work in conjunction with other IT resources to resolve.
- Prioritize, manage, and document support requests while tracking recurring problems
- Assess system behavior, integrations, configuration impacts, and dependencies
- Maintain clear documentation of issues, processes, and support procedures
ERP Process Improvement and Optimization
- Partner with departments to understand workflows and identify improvement opportunities
- Translate business needs into actionable system enhancements and evaluate feasibility, value, and risk
- Streamline processes to improve efficiency and reduce manual work
- Monitor implemented changes and support continuous improvement
Training, Documentation & User Enablement
- Develop user guides, training materials, and documentation
- Deliver training sessions to improve adoption and capability
- Communicate system updates, enhancements, and process changes
- Gather feedback and recommend usability and workflow improvements
Cross-Functional Collaboration
- Act as a liaison among business teams, IT, vendors, and consultants
- Facilitate requirements discussions and ensure solution alignment
- Evaluate the impact of system changes on processes, reporting, data, and integrations
- Promote consistent processes and shared understanding of ERP capabilities
Technical Project Management
- Lead technology projects from planning through implementation and closeout
- Define scope, timelines, risks, dependencies, and deliverables
- Coordinate internal resources and vendors while managing testing, deployment, and change management
- Provide timely communication and status updates to stakeholders and leadership
Enterprise Technology Initiatives
- Support initiatives across applications, integrations, cloud, infrastructure, data, and security
- Identify risks and dependencies across technical efforts
- Contribute to modernization and enterprise-wide technology improvements
- Assist with automation, reporting, and system enhancement initiatives
ERP Roadmap & Future Strategy
- Maintain strong knowledge of IFS 10, identifying gaps and improvement opportunities
- Recommend enhancements to stability, functionality, and performance
- Document future requirements and support planning for IFS Cloud migration
- Balance long-term ERP strategy with day-to-day operational needs
- Other related duties as assigned
