Technical Hub Manager Asia, Nonwoven
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Description
We are seeking an experienced Application Engineering leader in Nonwovens to lead and serve as a trusted technical partner to customers across Asia. The role combines technical leadership, customer and process consulting, product/application expertise, and cross-functional project management to develop tailored solutions that improve customer performance, quality, and efficiency. Working closely with customers, sales teams, and global headquarters, you will translate market and technical insights into product improvements, drive technical projects and field evaluations, and strengthen application knowledge through training and data-driven expertise.
Job Responsibilities
- Lead the Application Engineering Nonwovens team in China on a functional level, including technical guidance, coaching, prioritization of topics and alignment of working methods and standard
- Understand customer production processes end to end, analyze products, applications and machine settings, and develop customized solutions
- Recommend the best-fit products, e.g. felting needles, based on all technical findings, to improve performance, quality and efficiency on the customer side
- Identify customer pain points, including those the customer has not yet recognized, and translate them into actionable insights
- Feed customer and market insights back to headquarters, and work with them to develop new products and solutions and bring them to market
- Work closely with customers and sales colleagues as a trusted technical advisor on site and remotely
- Work closely with headquarters in Albstadt (product management, application engineering, quality, production) as the technical link between region and HQ
- Coordinate technical complaints, root cause analysis, quality topics and field tests across customers, sales, production, quality and labs
- Support the product portfolio through benchmarking, technical evaluations and alignment with local requirements
- Develop and deliver technical training, onboard colleagues and turn hands-on experience into documented, data-based knowledge
- Plan, steer and follow up on regional and cross-functional projects, covering scope, timelines, stakeholder alignment, and progress tracking through to successful implementation
- Create technical content and application-focused stories for trade fairs, sales documentation, digital channels and social media, and help turn technical expertise into compelling customer communication
Job Requirements
- Degree in Textile Engineering (Master of Science)
- 8 years of experience in application engineering, technical consulting and process consulting in nonwovens and textile machinery
- Sound understanding of textile production processes, machine settings and the interaction between process, product, and application
- Strong process and solution orientation, with an analytical and structured approach to problem solving
- Customer-centric mindset, with the ability to recognize hidden needs and turn them into opportunities
- In-dept expertise in translating complex technical content into clear, customer-oriented messages
- Experience in project management and cross-functional collaboration in global setup
- Extensive experience in delivering training and in knowledge transfer
- Profound data-driven mindset, turning observations and experience into facts and figures
- Strong communication skills and a confident, consultative presence with customers
- Intercultural sensitivity and experience working with teams across Asia
- Independent, proactive and hands-on way of working
- Team player in an international, matrix type of environment
- Fluent in English, written and spoken
- Confident user of SAP and M365
- Experienced user of digital and AI-based tools (e.g., Copilot, AI video generation)
- Willingness to travel regularly within Asia, including China