Technical Inside Sales Representative
We are seeking a Technical Inside Sales Representative to build relationships, service customers, and facilitate the growth of accounts. This multi-faceted role will drive internal processes in the form of pricing, product selection, competitive cross-reference, application assistance and configuration. Successful Technical Inside Sales Representatives will be eager to work closely with the Outside Sales team to develop an opportunity from lead to closing.
HARTING aims to be a trusted advisor to HARTING customers and positions itself as the go-to source expert for industrial connectivity solutions. We partner directly with Original Equipment Manufacturers (OEMs) and Distribution partners for standard product, designed-in value-added products, and Product Development initiatives.
To succeed in this role, you will be highly driven to:
- Enhance current relationships and develop new relationships within accounts.
- Assist customers with pricing requests, process shipment of brochures and samples, and follow up after POS.
- Provide front line technical support for technical questions, substitutions, and cross-referencing. Interact with engineering department to find best technical solution.
- Develop incoming leads through sales campaigns, cross-selling, and promotion of new products.
- Identify and qualify leads.
- Lead development of leads for mid and lower tier customers to drive sales revenue.
- Identify sales channel and responsibility for a qualified lead outside of own scope.
- Facilitate onboarding of new customers thru transfer to the Customer Service team.
- Maintain the CRM, including account and contact information, leads, and opportunities.
- Other duties as assigned.
- Ability to travel in Ontario, Quebec, Alberta, British Columbia, and other provinces, about 2 times per year.
- Bilingual in French and English.
Requirements
- Bachelor’s degree in technical field (engineering) desirable
- 2-3 years related experience in technical Outside / Inside Sales within a manufacturing and/or distribution environment
- Strong inside “prospecting” and outside "closing" skills with technical products in an industrial environment
- Prior experience with SAP / Microsoft Dynamics 365 and e-commerce desirable.
- Proficiency in French required.
Benefits
HARTING Americas is a subsidiary of HARTING Technology Group, a German-based global leader in industrial connectivity solutions. We develop, manufacture, and sell the world's most durable and reliable products and solutions for use in Machinery & Robotics, Automation Devices, Rail & Transportation, Intralogistics & Conveyor Systems, Energy, and Datacenter market segments.
As a third generation, family-owned company, with over 75 years of history, we continue to create value and shape the future with technologies for people. You will discover that we work hard – to fulfill our personal, company, and customer goals, and in our commitment to our community with our holiday drives and our paid VTO (Voluntary Time Off). You will also discover that we like to have fun – like when we celebrate the holidays, host theme days and sweater parties, prost to Oktoberfest, and much more!
HARTING USA offers an attractive total compensation package and employee benefits, including:
- 21 days PTO (Paid Time Off) to start – quickly earn more PTO as you stick with us (36 days max)
- Medical, dental, and vision – several plan options to choose from
- Company-sponsored life, AD&D, and short- and long-term disability – at no cost to employee
- Retirement Savings Plan
- #LI-RF1
- #LI-Hybrid