Technical Liaison Manager

Are you a highly capable and culturally-aware Technical Liaison Manager interested in joining our team in Doha, Qatar?

Do you have strong communication skills and experience in executing telecom-related projects within the Oil & Gas sector?

Look no further!

Your Position

As a Technical Liaison Manager, you will be based in Doha, Qatar, with a primary focus on project execution (70%), along with responsibilities in cross-functional coordination (20%) and sales & business development support (10%).

Above all, your work will make a tangible impact on the global energy sector.

Your Tasks & Responsibilities

As a key point of contact for clients and internal teams, you will be responsible for ensuring seamless communication, timely project execution, and effective coordination across departments.

1. Project Execution Support (70%)

• Client Liaison: Serve as the local representative for existing clients, ensuring clear communication and prompt resolution of technical issues.
• Technical Coordination: Facilitate technical discussions between clients and internal teams to ensure project alignment.
• Project Oversight: Monitor progress to ensure timely and within-scope delivery of all technical components.
• Documentation & Reporting: Maintain detailed records of client interactions, project updates, and technical discussions.

Coordination Support (20%)

• Feedback Loop: Collect and communicate client feedback to internal teams to enhance service quality.
• Cross-Departmental Collaboration: Coordinate with sales, engineering, and project teams to ensure smooth project execution and client satisfaction.
• Cultural Sensitivity: Demonstrate cultural awareness in client interactions to ensure respectful and effective communication.

Sales Support (10%)

• Relationship Management: Build and maintain strong relationships with current and potential clients, including EPC contractors and Oil & Gas operators.
• Business Development Support: Assist in identifying new business opportunities by understanding client needs and aligning them with company services.
• Market Intelligence: Stay informed of industry trends in telecommunications and Oil & Gas to provide valuable insights to the team and clients.

Your Profile & Qualifications

To succeed in this position, we imagine that you to be:

• Excellent Communicator: strong verbal and written communication skills to effectively liaise with clients and internal teams.
• Proactive and Initiative-Taking: able to anticipates client needs and takes the initiative to address issues before they escalate.
• Problem Solver: Naturally think critically and creatively to resolve technical and relational challenges.
• Meticulous: Pays close attention to ensure accuracy in documentation and communication.
• Adaptable: Able to adjust to changing circumstances and client demands, with flexibility in approach and mindset.
• Culturally Sensitive: High level of cultural awareness and sensitivity, particularly important in a diverse environment like Qatar.
• Empathetic: Shows empathy and understanding towards client concerns, fostering trust and strong relationships.

Required Qualifications and skills:

• Bachelor's degree in Electronics or IT Engineering (Master’s degree preferred).
• Experience in Project Management and tracking progress against project goals.
• Technical Knowledge: Solid understanding of telecommunications systems and technologies, especially within the Oil & Gas sector.
• Relationship Building: Ability to build lasting professional relationships with internal and external stakeholders.
• Negotiation Skills: Capable of resolving conflicts and negotiating terms in a mutually beneficial manner.
• Organizational Skills: Ability to manage multiple projects and clients simultaneously.
• Analytical Skills: Able to interpret complex technical information and communicate it clearly.
• Business Acumen: Understanding of business development processes and identifying growth opportunities.