TECHNICAL MANAGER

Job Summary

The Technical Manager will lead business development efforts by identifying new opportunities, securing contracts in blasting and painting services, managing key client relationships, and guiding the business development team to drive company growth.

Responsibilities

• Identify and engage potential clients within assigned territories or market segments to generate new business leads
• Prepare and deliver detailed service proposals and quotations tailored to client needs
• Respond promptly to tenders and requests for quotations within required deadlines
• Negotiate contract terms effectively within company guidelines to secure agreements
• Conduct site surveys to assess client requirements and inform service delivery
• Build and maintain strong, positive relationships with prospective and existing clients
• Address client inquiries and concerns promptly and professionally to ensure satisfaction
• Collaborate with operations teams to coordinate smooth contract execution
• Collect and communicate client feedback to relevant departments for continuous improvement
• Monitor market trends and competitor activities to identify new opportunities and inform sales strategies
• Gather intelligence on pricing trends and customer preferences to enhance offerings
• Maintain accurate sales records and documentation in company systems
• Prepare weekly and monthly sales activity reports to track performance
• Manage sales-related filing systems and document contract specifications
• Personally manage major client accounts, developing growth strategies and overseeing contract negotiations
• Resolve complex client issues to ensure service excellence and client retention
• Coordinate cross-departmental efforts to support key account management
• Contribute insights and data to the company’s strategic planning process
• Provide regular sales performance reports and competitive analysis to senior management
• Represent the company at industry events and networking forums to enhance brand presence

Required competencies and certifications

• Bachelor’s degree in Engineering, Business, Marketing, Sales, or related field
• 1-3 years of experience in sales or business development roles, including managerial responsibilities
• Strong understanding of contract terms and negotiation principles
• Proficiency in Microsoft Office suite

Preferred competencies and qualifications

• Self-motivation and results orientation demonstrated through achieving sales targets
• Strong interpersonal, communication, and presentation skills applied in client engagement and team leadership
• Ability to analyze client needs and propose appropriate solutions to secure contracts
• Meticulous time management skills to handle multiple sales activities and deadlines
• Resilience and positive attitude in managing client rejections and challenges
• Ability to work independently and collaboratively within a team environment
• Excellent leadership and team development skills to guide business development staff