Technical Manager
Posted Updated
Description
<h3><span lang="en-us" style="font-size:11pt;" xml:lang="en-us">Job<span style="letter-spacing:-0.1pt;"> Purpose</span></span><span lang="en-us" xml:lang="en-us"> </span></h3><p></p><p class="MsoBodyText" style="margin-top:11.65pt;margin-right:11.5pt;margin-bottom:0.0001pt;margin-left:13.9pt;text-align:justify;text-indent:0cm;line-height:103%;"><span lang="en-us" style="font-size:11pt;line-height:103%;" xml:lang="en-us">The Technical Manager (TM) is responsible for <b>managing the technical
collateral evaluation process</b> at branch and regional levels, ensuring
timely <b>property valuations, APF/CF approvals, vendor management, and TAT
adherence</b>. The role focuses on <b>risk mitigation, query reduction, and
operational excellence</b>, while supporting Zonal Technical Managers in
portfolio quality management.</span></p><p></p><p class="MsoBodyText" style="margin-top:11.65pt;margin-right:11.5pt;margin-bottom:0.0001pt;margin-left:13.9pt;text-align:justify;text-indent:0cm;line-height:103%;"><b><span lang="en-us" style="font-size:11pt;line-height:103%;" xml:lang="en-us">Key</span></b><b><span lang="en-us" style="font-size:11pt;line-height:103%;letter-spacing:-0.1pt;" xml:lang="en-us">
Responsibilities:</span></b></p><p><b></b></p><b></b><p class="MsoBodyText" style="margin-top:11.65pt;margin-right:11.5pt;margin-bottom:0.0001pt;margin-left:13.9pt;text-align:justify;text-indent:0cm;"><span lang="en-us" style="letter-spacing:-0.1pt;" xml:lang="en-us"> </span></p><p class="MsoListParagraph" style="margin-left:54pt;text-align:justify;text-indent:-18pt;"><b><span lang="en-us" xml:lang="en-us">1.<span style="font:7pt 'Times New Roman';">
</span></span></b><b><span lang="en-us" xml:lang="en-us">Technical Execution</span></b></p><p><b></b></p><b></b><p class="MsoListParagraph" style="margin-left:54pt;text-align:justify;text-indent:0cm;"><b><span lang="en-us" xml:lang="en-us"> </span></b></p><p class="MsoListParagraph" style="margin-left:72pt;text-align:justify;text-indent:-18pt;"><span lang="en-us" style="font-size:10pt;font-family:Symbol;" xml:lang="en-us">·<span style="font-style:normal;font-variant:normal;font-size:7pt;line-height:normal;font-family:'Times New Roman';"> </span></span><span lang="en-us" xml:lang="en-us">Conduct and review <b>APF, Non-APF, and CF property cases</b> within
delegated authority.</span><span lang="en-us" style="font-size:10pt;" xml:lang="en-us"></span></p><p></p><p class="MsoListParagraph" style="margin-left:72pt;text-align:justify;text-indent:-18pt;"><span lang="en-us" style="font-size:10pt;font-family:Symbol;" xml:lang="en-us">·<span style="font-style:normal;font-variant:normal;font-size:7pt;line-height:normal;font-family:'Times New Roman';"> </span></span><span lang="en-us" xml:lang="en-us">Ensure <b>site visits, valuations, documentation, and
recommendations</b> are complete and accurate.</span><span lang="en-us" style="font-size:10pt;" xml:lang="en-us"></span></p><p></p><p class="MsoListParagraph" style="margin-left:72pt;text-align:justify;text-indent:-18pt;"><span lang="en-us" style="font-size:10pt;font-family:Symbol;" xml:lang="en-us">·<span style="font-style:normal;font-variant:normal;font-size:7pt;line-height:normal;font-family:'Times New Roman';"> </span></span><span lang="en-us" xml:lang="en-us">Flag <b>high-risk or red-category cases</b> to RTM / ZTM for review.</span><span lang="en-us" style="font-size:10pt;" xml:lang="en-us"></span></p><p></p><p class="MsoNormal" style="text-align:justify;line-height:107%;"><span lang="en-us" xml:lang="en-us"> </span></p><p class="MsoListParagraph" style="margin-left:54pt;text-align:justify;text-indent:-18pt;"><b><span lang="en-us" xml:lang="en-us">2.<span style="font:7pt 'Times New Roman';">
</span></span></b><b><span lang="en-us" xml:lang="en-us">TAT & Quality
Compliance</span></b></p><p><b></b></p><b></b><p class="MsoListParagraph" style="margin-left:54pt;text-align:justify;text-indent:0cm;"><b><span lang="en-us" xml:lang="en-us"> </span></b></p><p class="MsoListParagraph" style="margin-left:89.85pt;text-align:justify;text-indent:-17.85pt;line-height:107%;"><span lang="en-us" style="font-size:10pt;line-height:107%;font-family:Symbol;" xml:lang="en-us">·<span style="font-style:normal;font-variant:normal;font-size:7pt;line-height:normal;font-family:'Times New Roman';">
</span></span><span lang="en-us" xml:lang="en-us">Monitor <b>TAT adherence</b>
for branch submissions and vendor reports.</span><span lang="en-us" style="font-size:10pt;line-height:107%;" xml:lang="en-us"></span></p><p></p><p class="MsoListParagraph" style="margin-left:89.85pt;text-align:justify;text-indent:-17.85pt;line-height:107%;"><span lang="en-us" style="font-size:10pt;line-height:107%;font-family:Symbol;" xml:lang="en-us">·<span style="font-style:normal;font-variant:normal;font-size:7pt;line-height:normal;font-family:'Times New Roman';">
</span></span><span lang="en-us" xml:lang="en-us">Track <b>First-Time-Right (FTR)
performance</b>, identify rework areas, and implement corrective measures.</span><span lang="en-us" style="font-size:10pt;line-height:107%;" xml:lang="en-us"></span></p><p></p><p class="MsoListParagraph" style="margin-left:89.85pt;text-align:justify;text-indent:-17.85pt;line-height:107%;"><span lang="en-us" style="font-family:Symbol;" xml:lang="en-us">·<span style="font-style:normal;font-variant:normal;font-size:7pt;line-height:normal;font-family:'Times New Roman';">
</span></span><span lang="en-us" xml:lang="en-us">Support query resolution and <b>query
reduction initiatives</b>.</span></p><p></p><p class="MsoListParagraph" style="margin-left:89.85pt;text-align:justify;text-indent:0cm;line-height:107%;"><span lang="en-us" xml:lang="en-us"> </span></p><p class="MsoListParagraph" style="margin-left:54pt;text-align:justify;text-indent:-18pt;line-height:107%;"><b><span lang="en-us" xml:lang="en-us">3.<span style="font:7pt 'Times New Roman';">
</span></span></b><b><span lang="en-us" xml:lang="en-us">Vendor Management</span></b><span lang="en-us" xml:lang="en-us"></span></p><p></p><p class="MsoListParagraph" style="margin-left:90pt;text-align:justify;text-indent:-18pt;line-height:107%;"><span lang="en-us" style="font-family:Symbol;" xml:lang="en-us">·<span style="font-style:normal;font-variant:normal;font-size:7pt;line-height:normal;font-family:'Times New Roman';">
</span></span><span lang="en-us" xml:lang="en-us">Coordinate with <b>vendors for
valuations and technical reports</b>.</span></p><p></p><p class="MsoListParagraph" style="margin-left:90pt;text-align:justify;text-indent:-18pt;line-height:107%;"><span lang="en-us" style="font-family:Symbol;" xml:lang="en-us">·<span style="font-style:normal;font-variant:normal;font-size:7pt;line-height:normal;font-family:'Times New Roman';">
</span></span><span lang="en-us" xml:lang="en-us">Track vendor <b>performance,
cost, and quality</b>, escalating issues to RTM / ZTM. </span></p><p></p><p class="MsoListParagraph" style="margin-left:90pt;text-align:justify;text-indent:-18pt;line-height:107%;"><span lang="en-us" style="font-family:Symbol;" xml:lang="en-us">·<span style="font-style:normal;font-variant:normal;font-size:7pt;line-height:normal;font-family:'Times New Roman';">
</span></span><span lang="en-us" xml:lang="en-us">Support vendor <b>onboarding,
training, and periodic review</b>.</span></p><p></p><p class="MsoListParagraph" style="margin-left:90pt;text-align:justify;text-indent:0cm;line-height:107%;"><span lang="en-us" xml:lang="en-us"> </span></p><p class="MsoListParagraph" style="margin-left:54pt;text-align:justify;text-indent:-18pt;line-height:107%;"><b><span lang="en-us" xml:lang="en-us">4.<span style="font:7pt 'Times New Roman';">
</span></span></b><b><span lang="en-us" xml:lang="en-us">Branch & Business
Support</span></b><span lang="en-us" xml:lang="en-us"></span></p><p></p><p class="MsoListParagraph" style="margin-left:90pt;text-align:justify;text-indent:-18pt;line-height:107%;"><span lang="en-us" style="font-family:Symbol;" xml:lang="en-us">·<span style="font-style:normal;font-variant:normal;font-size:7pt;line-height:normal;font-family:'Times New Roman';">
</span></span><span lang="en-us" xml:lang="en-us">Support branches in <b>APF/CF
generation within approved limits</b>.</span></p><p></p><p class="MsoListParagraph" style="margin-left:90pt;text-align:justify;text-indent:-18pt;line-height:107%;"><span lang="en-us" style="font-family:Symbol;" xml:lang="en-us">·<span style="font-style:normal;font-variant:normal;font-size:7pt;line-height:normal;font-family:'Times New Roman';">
</span></span><span lang="en-us" xml:lang="en-us">Visit properties exceeding
threshold amounts (e.g., >1 Cr.) and support <b>high-value case assessments</b>.</span></p><p></p><p class="MsoListParagraph" style="margin-left:90pt;text-align:justify;text-indent:-18pt;line-height:107%;"><span lang="en-us" style="font-family:Symbol;" xml:lang="en-us">·<span style="font-style:normal;font-variant:normal;font-size:7pt;line-height:normal;font-family:'Times New Roman';">
</span></span><span lang="en-us" xml:lang="en-us">Provide feedback to RTM/ZTM on
branch-level risk trends, exceptions, and performance gaps.</span></p><p class="MsoNormal" style="text-align:justify;line-height:107%;"><span lang="en-us" xml:lang="en-us"> </span></p><p class="MsoNormal" style="text-align:justify;line-height:107%;"><span style="margin-left:159px;margin-top:698px;width:975px;height:1376px;"></span><span style="margin-left:159px;margin-top:698px;width:975px;height:1376px;"></span><span lang="en-us" xml:lang="en-us"></span></p><p></p><p class="MsoListParagraph" style="margin-left:54pt;text-indent:-18pt;"><b><span lang="en-us" xml:lang="en-us">5.<span style="font:7pt 'Times New Roman';">
</span></span></b><b><span lang="en-us" xml:lang="en-us">Compliance & Audit
Support</span></b></p><p><b></b></p><b></b><p class="MsoListParagraph" style="margin-left:54pt;text-align:justify;text-indent:0cm;line-height:107%;"><span lang="en-us" xml:lang="en-us"> </span></p><p class="MsoListParagraph" style="margin-left:90pt;text-align:justify;text-indent:-18pt;line-height:107%;"><span lang="en-us" style="font-family:Symbol;" xml:lang="en-us">·<span style="font-style:normal;font-variant:normal;font-size:7pt;line-height:normal;font-family:'Times New Roman';">
</span></span><span lang="en-us" xml:lang="en-us">Ensure branch-level activities
comply with <b>technical policies, regulatory norms, and audit standards</b>.</span></p><p></p><p class="MsoListParagraph" style="margin-left:90pt;text-align:justify;text-indent:-18pt;line-height:107%;"><span lang="en-us" style="font-family:Symbol;" xml:lang="en-us">·<span style="font-style:normal;font-variant:normal;font-size:7pt;line-height:normal;font-family:'Times New Roman';">
</span></span><span lang="en-us" xml:lang="en-us">Support internal and external
audits with <b>documentation and clarifications</b>.</span></p><p></p><p class="MsoNormal" style="margin-left:72pt;text-align:justify;line-height:107%;"><span lang="en-us" style="font-size:10pt;line-height:107%;" xml:lang="en-us"> </span></p><p class="MsoListParagraph" style="margin-left:54pt;text-indent:-18pt;"><b><span lang="en-us" xml:lang="en-us">6.<span style="font:7pt 'Times New Roman';">
</span></span></b><b><span lang="en-us" xml:lang="en-us">Reporting & Insights</span></b></p><p><b></b></p><b></b><p class="MsoListParagraph" style="margin-left:54pt;text-align:justify;text-indent:0cm;line-height:107%;"><span lang="en-us" style="font-size:10pt;line-height:107%;" xml:lang="en-us"> </span></p><p class="MsoListParagraph" style="margin-left:90pt;text-align:justify;text-indent:-18pt;line-height:107%;"><span lang="en-us" style="font-family:Symbol;" xml:lang="en-us">·<span style="font-style:normal;font-variant:normal;font-size:7pt;line-height:normal;font-family:'Times New Roman';">
</span></span><span lang="en-us" xml:lang="en-us">Prepare <b>branch/regional MIS
reports</b> on TAT, FTR, vendor performance, and query trends.</span></p><p></p><p>
<span lang="en-us" style="font-size:11pt;font-family:Calibri, sans-serif;" xml:lang="en-us">Highlight operational bottlenecks and recommend <b>process
improvement</b></span></p>