Technical Onboarding Specialist

Job Summary:

The Technical Onboarding Specialist is responsible for the technical onboarding of new partners and new products, adding value to Partners and Customers who work with Reinvent, and promoting early adoptions of technologies and services. They provide hands-on education and mentorship to Partner Resellers for our core voice and UCaaS platforms. The Technical Onboarding Specialist supports large scale or complex migrations through white-glove onboarding programs or Professional Services engagements. This role is also responsible for supporting provisioning, implementation, and education on additional products such as AI Receptionists, SD-WAN, and Backup Internet. This role is Partner and Customer facing and has cross-functional engagement to ensure overall Partner and Customer success.