Technical Personnel (AV Technician)
Summary
Provide on-site AV and IT support for academic modules, events, and labs, including equipment setup, maintenance, and inventory management in a university or educational setting.
Academic Support and Technical Services
· Provide technical support to facilitate preparationand delivery of full-time and part-time academic modules, student projects, anddepartmental events
· Set up, test, operate, and troubleshoot softwareapplications and hardware equipment across all FMS facilities
· Assess production requirements for individualstudents and group projects
· Deliver good guidance on proper equipment handlingand usage protocols
· Ensure technical readiness for academic activitiesextending beyond standard office hours
Inventory Management and Asset Control
· Manage comprehensive inventory duties includingasset tracking, movement monitoring, and disposal coordination
· Operate the FMS room and equipment booking systemmaintaining accurate records of all FMS equipment loans to staff and students
· Enforce proper check-out and return procedures forequipment loans
· Conduct regular stocktaking exercises andcoordinate disposal activities for obsolete or damaged equipment
· Assist in procurement processes, tracking, andrenewal of software licences across all FMS systems
· Conduct initial inspections and setup proceduresfor new equipment
· Arrange coordination between FMS staff and vendorsfor delivery of newly procured equipment and software
EquipmentOperations and Maintenance
· Operate,maintain, and troubleshoot the full range of equipment and software within FMSfacilities
· Installand update software licences for FMS computer labs which include PC and Mac OS.
· Update firmware for FMS equipment to ensure optimal performance and security compliance
· Conduct routine general preventive maintenance procedures according to manufacturer specifications
· Maintain detailed maintenance logs and schedules
· Liaise with external contractors for specialised equipment maintenance
· Coordinate ervice appointments and oversee repair work to ensure minimal disruption to academic activities
· Manage warranty claims and service agreements
Safety and Compliance Management
· Ensure adherence to the NP's Workplace Safety and Health (WSH) guidelines
· Maintain current knowledge of safety regulations and implement safety protocols
Coordinate with relevant departments to address