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jpmc-dev8.fa.oraclecloud.com/CX

Technical Product Manager

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Unleash your expertise to craft industry-tailored solutions and become a guiding light for insights in a dynamic market landscape. Engage directly with clients, be their voice, and revolutionize how they perceive value.

Job Summary

As a Technical Product Manager on the Securities Services team, you will be part of a global team delivering key aspects of the analysis, implementation & communication phases of the overall billing remediation program. You will also participate/support other program activities including interviewing/consulting with management and product partners, detailing, and understanding business functions/process flows, sourcing & constructing Management Information Systems to support management meetings, and agreeing implementation plans with the operations and technology partners related to project execution.

Job Responsibilities

  • Coordinate with client facing and product stakeholders to outline and define billing requirements related to client onboarding activities and new product development.

  • Mine and analyze data to identify trends and areas of opportunity (i.e.: business case development & confirmation) to help support recommendations for operational and technology improvements.

  • Develop and document front-to-back business process flows and business requirements (where necessary).

  • Provide status updates to broader team and senior managers via various billing governance forums.

  • Provide effective communication & coordination of all change ensuring that the relevant business, operations, and technology stakeholders are engaged and that all issues and risks are identified and escalated.

Required qualifications, capabilities, and skills

  • Senior-level expertise in financial services, strategy/management consulting, operations, or technology environment, with a focus on strategy, change, and/or project management.

  • Hands-on proficiency with tools (Alteryx, MS SQL, and Tableau).

  • Previous involvement in large strategic programs from an Investment Bank, Corporate Bank, or Management Consultancy background desirable.

  • Expert skills in data analysis in support of business or use case development, with strong Excel capabilities desirable.

  • Logical and structured approach to planning, problem-solving, and decision-making.

  • Desirable knowledge of Securities Services.

  • Strong awareness of risk and controls.

  • Effective presentation skills and advanced PowerPoint proficiency.

  • Clear and confident communication abilities; able to influence internal and external stakeholders; confident in communicating with senior management.

  • Ability to work under pressure and to set/achieve project milestones within deadlines.

Skills

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See also

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