Technical Product Manager

Duties & Responsibilities

The candidate selected for the role is primarily tasked to manage the Eloqua platform. Other duties and responsibilities for the position include:

• Be the primary owner of implementation, management, administration and support of the Eloqua system
• Drive Eloqua product requirements and act as the SME for Eloqua related projects
• Be the primary point of contact for production issues resolutions
• Work closely with the Salesforce.com, data warehouse, business partners, and other internal teams for system development and integration
• Identify gaps and develop solutions for end to end lead management process

Mandatory Requirements for the Role

• 3+ years of experience in Eloqua administration for an enterprise company which involves: campaign creation, workflow creation, Salesforce.com integration configuration, system documentation, data modeling and management, data governance, reports and analytics
• Eloqua certification preferred
• 2+ years of experience in B2B marketing and demand generation
• Strong problem-solving, analytical, and troubleshooting skills
• Strong communication skills. Must have the ability to grasp complex issues and translate them into easily understandable terms. Excellent writing skills a must
• Exceptional interpersonal skills focused on the ability to educate, coordinate and lead interdisciplinary teams through projects of short and long durations.
• Ability to interface effectively with team members from all functional disciplines as well as senior management
• Ability to operate in a fast-paced, ever-changing environment
• Results-oriented and self-starter
• Proficient with business software and tools related to the discipline (MS Office Suite, Project Visio, Graphics and Presentation Software)

Preferred:

• 3+ years of experience with SalesForce.com or other enterprise CRM systems
• Experience in building API and system integration
• Extensive operations and project management experience with an online company

All your information will be kept confidential according to EEO guidelines.