Technical Product Manager

Salary: £40,000 - 70,000 per year

Requirements:

• Extensive experience as a Lead or Principal Analyst within a CRM transformation environment.
• Proven background acting as a Technical Product Owner or equivalent role for Salesforce or similar CRM platforms.
• Hands-on experience with Salesforce CRM within a Business OS context, including complex multi-product, multi-segment and multi-channel implementations.
• Strong understanding of Communications Cloud, Service Cloud, Sales Cloud, Experience Cloud and Marketing Cloud, or comparable CRM cloud capabilities, and how they integrate within a wider enterprise ecosystem.
• Demonstrable experience delivering large-scale CRM transformations, including SaaS and commercial off-the-shelf (COTS) implementations.
• Advanced stakeholder management skills, with the ability to influence and build consensus with senior business and technical leaders.
• Proven ability to manage complex programme dependencies and work effectively with cross-functional teams in a matrixed environment.
• Strong analytical and problem-solving skills, with the ability to translate business needs into actionable CRM capabilities, features and user stories.
• Clear, concise communication skills, both written and verbal, suitable for senior stakeholder engagement and cross-team collaboration.
• A track record of delivering customer-centric solutions and driving continuous improvement in CRM processes and capabilities.

Responsibilities:

• Lead an analysis team through a transformational roadmap following the launch of a new Salesforce stack.
• Shape the strategic definition and delivery of CRM capabilities across a wider technology ecosystem.
• Combine hands-on CRM analysis, people leadership and senior stakeholder engagement to drive value-focused, customer-centric transformation initiatives.
• Translate business needs into actionable CRM capabilities, features and user stories.
• Manage complex programme dependencies and collaborate with cross-functional teams in a matrixed environment.
• Influence senior business and technical leaders to build consensus and deliver CRM transformation outcomes.

Technologies:

• Cloud
• CRM
• Marketing
• Product Owner
• Salesforce
• Network
• Security

More:

We are hiring a Principal Technical Product Owner for a 12-month contract role inside IR35, with two days a week onsite in Edinburgh or London. We are working on a transformational roadmap following the launch of a new Salesforce stack, and the role sits within a wider technology ecosystem focused on delivering customer-centric CRM capabilities. This opportunity is being managed by TEKsystems, part of Allegis Group. The location for the role is Edinburgh, UK.

last updated 32 week of 2026