Technical product Owner - Customer, Digital and Marketing

We are looking for an experienced Technical Product Owner to take ownership of a portfolio of customer, digital and marketing systems. There is a transformation ahead so we this will include review current systems and set up roadmap for future state.

This role sits between business, product and technology. You will understand customer journeys and business requirements, while having the technical knowledge to understand the systems, architecture and integrations that sit behind them.
The Role You will:

• Own and prioritise the roadmap across customer, digital and marketing systems
• Work with stakeholders to understand customer journeys and translate business needs into technology outcomes
• Have exposure to marketing technology and customer-facing digital platforms
• Understand system architecture, integrations, APIs and data flows
• Work closely with architects, engineers, developers and technology vendors
• Understand how changes to one platform impact the broader technology ecosystem
• Balance immediate business requirements with longer-term technology needs

Ideally, you will come from a technical background before moving into Product Ownership or a similar role.
You will have:

• Experience as a Product Owner, Technical Product Owner or similar
• Strong system architecture knowledge
• Exposure to marketing technology
• A strong understanding of customer journeys
• Experience across customer and digital platforms
• Knowledge of APIs, integrations and data flows
• The ability to work comfortably with both business stakeholders and technical teams

This is a great opportunity for someone who enjoys operating at the intersection of customer, digital, marketing and technology.

For further information please reach out to Evan Xeres on exeres@synchropartners.com.au