Technical Product Owner, Employee Knowledge Management - 3691387 (USA)

Lighthouse Technology Services is partnering with our client to fill their dual role of Technical Product Owner, who will focus on the build from end to end as well as managing the Employee Knowledge Management system! This is a 10-12+ month contract and will be remote in the United States.

This role will be a W2 employee of Lighthouse Technology Services. No C2C or subcontracting arrangements will be considered.

What You'll Be Doing:

• This person is technical and will Build end to end and deliver a comprehensive employee knowledge management system from concept through production handoff
• Design and develop SharePoint front-end infrastructure with enterprise-grade workflows and reporting capabilities
• Lead technical implementation using Appian platform to create backend processes for content assessment and workflow automation
• Integrate AI components to enable automated content assessment and intelligent metadata tagging using Copilot Studio and Claude
• Manage tagging and migration of 1,000+ known content items plus additional business line documentation
• Collaborate with product leaders across 15-17 product lines and internal development teams for QA and production deployment
• Refine and execute against a comprehensive 72-page design document with defined mockups and technical specifications
• Establish relationships and data structures between procedures, job aids, forms, and enterprise agreements
• Navigate enterprise SharePoint limitations using Power Automate and alternative technical approaches as needed
• Prepare platform for seamless handoff to internal FTE who will maintain long-term ownership

What You'll Need to Have:

• 5+ years of combined product ownership and hands-on technical build experience delivering end-to-end solutions
• Strong SharePoint development expertise including enterprise implementations and workarounds
• Demonstrated proficiency with Power BI for reporting and data visualization
• Appian platform experience with ability to develop workflows and leverage Claude AI integration
• Experience implementing AI/ML solutions for content management, assessment, or intelligent automation
• Power Automate expertise for process automation and system integration
• Technical development background with ability to work independently on complex builds
• Proven ability to work with extensive technical documentation and refine design specifications
• Comfort with content structuring, taxonomy development, and knowledge management principles

Pay Range: $120-125+/hr

Questions about any of our jobs? Email us at recruiting@lhtservices.com

View all of our open jobs here: