Technical Product Owner - Salesforce Platform
Summary
Product owner for a Salesforce platform: owns and prioritizes the product backlog, translates business goals into epics, user stories and technical requirements, and works with engineering on Sales Cloud, Service Cloud, REST/SOAP and microservices integrations, AWS/GCP cloud architecture, and CI/CD delivery.
We are looking for an experienced Salesforce Technical Product Owner to bridge business requirements and technical implementation across Salesforce platforms and enterprise applications.
The ideal candidate will have a strong understanding of Salesforce Core, product backlog management, technical solution design, API integrations, and cloud-based architectures.
The role involves owning and prioritizing the Salesforce product backlog, translating business objectives into clear technical requirements, and collaborating closely with engineering teams to deliver scalable and reliable solutions.
The candidate will also drive technical debt reduction, improve system performance, and ensure that development initiatives align with long-term business and technology goals.
Key Responsibilities :
- Own and manage the Salesforce product backlog, ensuring requirements are clearly defined, prioritized, and aligned with business objectives.
- Collaborate with business stakeholders to understand strategic goals, operational requirements, and product expectations.
- Translate complex business requirements into technical epics, features, user stories, and acceptance criteria.
- Ensure user stories contain clear functional requirements, technical specifications, dependencies, and implementation expectations.
- Work closely with Salesforce architects, developers, engineering teams, and product stakeholders to ensure successful solution delivery.
- Coordinate backlog refinement sessions, sprint planning, prioritization discussions, and product reviews.
- Drive technical debt identification, prioritization, and resolution alongside new feature development.
- Support the design and implementation of scalable Salesforce solutions across Sales Cloud, Service Cloud, and Salesforce Platform.
- Collaborate with engineering teams on microservices architecture, REST/SOAP APIs, enterprise integrations, and cloud infrastructure requirements.
- Ensure alignment between business requirements and technical architecture, including integration design, data models, and system dependencies.
- Evaluate proposed technical solutions based on scalability, performance, maintainability, and long-term business value.
- Coordinate with DevOps teams to support CI/CD processes, release planning, deployment activities, and version control practices.
- Monitor product progress, identify delivery risks, resolve requirement-related blockers, and ensure timely execution.
- Facilitate communication between business stakeholders and technical teams to maintain clarity throughout the development lifecycle.
- Drive continuous improvement in product quality, system performance, and development processes.
Required Skills and Qualifications :
- Experience in Salesforce product management, technical business analysis, product ownership, or enterprise application management.
- Strong understanding of Salesforce Core, including Sales Cloud, Service Cloud, and Salesforce Platform.
- Experience managing product backlogs, technical requirements, epics, user stories, and acceptance criteria.
- Good understanding of REST APIs, SOAP APIs, microservices, and enterprise integration architecture.
- Knowledge of cloud platforms such as AWS and Google Cloud Platform (GCP).
- Understanding of relational databases, data modelling, and enterprise data management.
- Familiarity with CI/CD pipelines, DevOps practices, Git, and version control systems.
- Ability to translate business objectives into structured technical requirements and actionable development plans.
- Understanding of technical debt management, application scalability, system performance, and architectural best practices.
- Experience working with cross-functional teams, including business stakeholders, architects, developers, and QA professionals.
- Strong analytical, organizational, problem-solving, and stakeholder management skills.
- Excellent verbal and written communication skills, with the ability to communicate effectively with both business and technical teams.