Technical Product Support Specialist

About the Role As a Product Support Specialist, you’ll be the first line of expert support for Xtremepush customers across the Asia-Pacific region. You’ll provide technical support, troubleshoot issues and help customers get the most from the Xtremepush platform. You’ll work across channels including email, mobile push, web push, SMS, in-app and on-site messaging, as well as webhooks, APIs and integrations. You’ll also advise customers on best practice across campaigns, segmentation, automated …