Technical Program Manager

Responsibilities:

• Support the planning and execution of well-defined technical programs or projects. Track milestones, manage schedules, and coordinate activities across cross-functional teams.
• Task-Based Decision Making: Make informed decisions related to day-to-day project tasks and surface larger decisions to program leads or managers
• Agile and Scrum Expertise: Deep understanding and hands-on experience with Agile methodologies, Scrum, and project tracking tools such as JIRA, Confluence, etc.
• Stakeholder Management: Strong interpersonal skills and experience in managing both technical and non-technical stakeholders. Ability to translate complex technical details to business leaders and vice versa.
• Product Understanding: Maintain a strong understanding of the product landscape and how programs align with business goals
• Process Adherence: Follow established TPM processes and best practices to ensure consistency in program delivery and reporting. Innovate new sustainable processes when required.

Requirements:

• Bachelor's degree in Computer Science, Engineering, Information Systems, or a related field, or equivalent experience.
• 4-5 years of experience as a systems analyst or in a program/project management role.
• Strong foundational understanding of software architecture, APIs, and system integrations.
• Project management knowledge and familiarity with tools such as Jira, Confluence, or Trello.
• Excellent organizational and time management skills.
• Strong written and verbal communication skills.
• Ability to follow through on commitments and work collaboratively in a team environment.

Preferred Skills:

• Exposure to Agile/Scrum methodologies.
• Interest in growing into more strategic and leadership-oriented TPM roles.
• Comfortable working in a fast-paced, evolving environment.

Technical Skills:

• Strong understanding of High-Level Design (HLD), API development, and system integration strategies.
• Hands-on experience with third-party integrations and working with external vendors.
• Ability to engage in technical discussions and contribute meaningfully to architectural decisions.

Risk Management:

• Proven ability to identify and raise red flags in case of delays and bottlenecks and mitigate project risks related to technical and operational challenges.
• Demonstrated ability to anticipate and identify issues, define solutions, and execute them with a focus on results.

Leadership Communication:

• Proven leadership skills in motivating teams, driving collaboration, and ensuring high levels of performance across multiple functions.
• Ability to clearly and effectively communicate ideas, project updates, risks, and solutions to various stakeholders.