Technical Program Manager

You will own the operational side of software development: intake, prioritization, delivery tracking, and stakeholder coordination. You are proactive about ensuring new asks are clearly defined, appropriately scoped, and visible. You take accountability for follow-through — whether that means chasing down blockers, surfacing risks early, or promptsing stakeholders when things stall. You don't assume someone else will handle it; you make sure it happens. You have the technical depth to follow architecture conversations, dig into dependencies, and represent the state of a project with confidence. Engineers trust you to understand the nuance; business stakeholders rely on you to translate it.

Responsibilities

• Own delivery across Blockchain Engineering teams
• Act as the key execution partner to the Head of Blockchain Engineering, supporting engineering teams across New York and Hong Kong
• Own the end to end intake process for new workstreams, ensuring asks are captured, clarified, scoped, and prioritized in coordination with tech leads, product, and stakeholders
• Maintain a global view of team resourcing and delivery, including who is on what, current priorities, and where conflicts or gaps exist
• Own project management for larger or complex initiatives that span multiple teams or functions, including dependency management and stakeholder coordination
• Create visibility and drive alignment
• Create and maintain up to date status dashboards and reporting tools to provide a single pane of glass for leadership and stakeholders
• Facilitate agile ceremonies planning stand ups retrospectives where needed, and ensure JIRA and other tooling reflect accurate project states
• Provide regular, concise, and structured status updates to senior leadership, including the Head of Blockchain Engineering
• Coordinate with adjacent teams infrastructure security controls where dependencies impact delivery
• Surface and resolve blockers
• Proactively identify blockers, risks, and shifts in scope or resourcing, and ensure the right people are aware early
• Work closely with tech leads to ensure structured delivery across time zones and consistent execution rhythms
• Chase down vendor updates, resolve cross team dependencies, and keep commitments on track without waiting to be asked
• Improve the operating system
• Contribute to the evolution of delivery process maturity across the Technology organization
• Keep cadences rituals and tooling simple, compounding clarity, not overhead
• Embrace and champion the thoughtful adoption of AI to improve team performance and business outcomes
• Leverage AI tools such as generative AI, automation platforms, and data copilots to improve productivity, decision making, and output quality in your day to day work

Requirements

• 7+ years of experience in Technical Program Management with direct involvement in engineering-led delivery
• Strong track record leading complex, cross-functional initiatives, ideally across time zones and with multiple engineering teams
• Proven ability to manage intake, triage new requests, and partner with tech leads to define scope and priorities
• Confident tracking resource allocation and team workloads across multiple pods, and surfacing gaps or overloads early
• Highly structured in approach, with fluency in delivery tooling (JIRA, dashboards, docs) and the ability to create clear visibility for both working teams and executive stakeholders
• Strong communicator capable of producing concise weekly status updates and interfacing directly with senior stakeholders
• Operates independently, with a bias for action and accountability
• Ability to engage deeply with technical projects not coding, but able to understand architecture, dependencies, and implementation complexity
• Based in London able to bridge the execution gap between New York and Hong Kong
• High agency, low ego Youll own a clear mandate and are expected to drive within it
• Bonus Points: Experience in digital assets, financial markets, or operations heavy technology environments
• Bonus Points: Prior experience as a software engineer or in a hands on technical role
• Bonus Points: Familiarity with staking, validators, or blockchain infrastructure
• Bonus Points: Experience working alongside tier 1 financial institutions banks asset managers custodians

Benefits

• Competitive base salary and discretionary bonus
• Hybrid/Flexible Working Arrangements
• Flexible Time Off (paid)
• 3% 401(k) company contribution
• Company-paid health and protective benefits for employees, partners, and other dependents
• Generous paid Parental Leave
• Competitive family planning benefits for US employees
• Opportunities to learn about the Crypto industry
• Smart, entrepreneurial, and fun colleagues
• Free daily snacks and weekly breakfasts/lunches
• Employee Resource Groups
• Free coaching and counseling sessions through Headspace