Technical Program Manager

About the company

We are a technology-driven organization passionate about helping businesses turn complex challenges into meaningful digital solutions. Our multidisciplinary teams bring together expertise in digital strategy, design, engineering, and emerging technologies to help our partners innovate, scale, and stay ahead in a rapidly evolving landscape.

We work across a diverse portfolio of projects and industries, collaborating with organizations around the world to create impactful solutions and explore new possibilities through technology. Our culture is built on collaboration, innovation, continuous learning, and a strong sense of ownership.

Join a global team where your ideas, expertise, and curiosity can make a meaningful impact.

About the role

Technical Program Manager to support Agile teams in improving delivery effectiveness, collaboration, and continuous improvement. You'll work with engineering, product, and business stakeholders to facilitate Agile ceremonies, remove impediments, and help teams deliver high-quality software predictably and sustainably. Ideal candidate brings hands-on experience supporting software development teams, strong facilitation skills, and passion for servant leadership.

Responsibilities

• Facilitate Scrum ceremonies including Sprint Planning, Daily Standups, Sprint Reviews, Retrospectives, and Backlog Refinement sessions. Support Agile teams in adopting Scrum and Lean-Agile best practices. Help identify and remove impediments that impact team productivity and delivery goals. Partner with Product Managers and engineering teams to maintain well-groomed and prioritized backlogs. Assist teams in improving delivery predictability, collaboration, and continuous improvement practices. Promote transparency, accountability, and effective communication across teams and stakeholders. Coordinate dependencies and support cross-team collaboration. Monitor and communicate team progress, risks, and delivery metrics. Foster psychologically safe environments where team members can openly share ideas and concerns. Support Agile Release Train and Program Increment Planning activities when applicable. Leverage AI-powered tools to improve reporting, team effectiveness, and Agile delivery processes. Collaborate with other Scrum Masters to share best practices and improve Agile maturity across the organization.

Requirements

• 4+ years of experience as a Technical Program Manager supporting Agile software development teams
• Strong understanding of Agile methodologies including Scrum and Kanban
• Experience facilitating Agile ceremonies and supporting software delivery teams
• Experience working with software engineering, product, and cross-functional teams
• Working knowledge of software development lifecycles and engineering processes
• Familiarity with Agile Lifecycle Management tools such as Jira and Confluence
• Experience tracking team progress, delivery metrics, and continuous improvement initiatives
• Ability to identify risks, dependencies, and impediments while helping teams address them effectively
• Strong stakeholder communication and coordination skills
• Experience working in customer-facing software or SaaS environments
• Proficiency utilizing AI-powered tools to improve team productivity, reporting, and delivery processes.

Nice to have

• SAFe or other scaled Agile environments experience. Experience supporting geospatial, mapping, imagery, or data-intensive software products. Experience working with distributed or global engineering teams. Familiarity with Program Increment Planning and Agile Release Train concepts. Experience supporting customer-facing web applications and software platforms. Understanding of DevOps, CI/CD, and modern software delivery practices. Experience leveraging AI-assisted tools for Agile coaching, reporting, or process optimization.

Benefits

• Remote Work & Flexible Hours: Enjoy the freedom to work remotely and at times that suit you best.
• Continuing Education: Access ongoing training, workshops, and company-sponsored courses to keep your skills sharp.
• Career Growth: Discover abundant opportunities for advancement as you cultivate your skills and expertise.
• Language Learning: Take advantage of online English classes to enhance your communication skills.
• Referral Bonuses: Earn rewards for referring talented individuals to our team through our Referral program!
• The Box - Quarterly: Enjoy a mix of snacks and exciting swag delivered to your doorstep every three months!
• Keep Moving: Embrace an active lifestyle with our support! Enjoy reimbursement for your physical activity memberships every month.