Technical Program Manager

The candidate will have responsibilities across the following functions:

Program and Delivery Ownership:

• Own end-to-end delivery of Smart Networks programs from initiation through production rollout.
• Define program scope, milestones, delivery plans, and success metrics.
• Ensure delivery commitments are met across time, quality, cost, and scope.
• Drive predictable execution across multiple parallel workstreams.

Technical and Architectural Alignment:

• Partner with Architects and Engineering Leads to: Align on system architecture, APIs, integrations, and non-functional requirements, Facilitate design and architecture reviews, and Identify and mitigate technical risks early.
• Ensure technical decisions support scalability, resiliency, security, and operational readiness.

Cross-Functional Coordination:

• Coordinate across: Hardware, firmware, and device teams, Network and edge computing teams, Cloud, platform, and backend engineering, Mobile/web applications, QA, DevOps, SRE, and Operations.
• Manage complex interdependencies across teams and vendors.

Agile Execution and Release Management:

• Lead sprint planning, release planning, and dependency management across teams.
• Ensure alignment between product roadmap and engineering execution.
• Track progress using Agile and hybrid delivery models (Scrum, SAFe, Kanban).
• Ensure a clear Definition of Ready (DoR) and Definition of Done (DoD).

Risk, Issue, and Dependency Management:

• Proactively identify delivery, technical, and operational risks.
• Own issue management, resolution tracking, and escalation.
• Maintain RAID logs and ensure timely leadership communication.
• Drive data-backed decisions and trade-offs when constraints arise.

Stakeholder Communication and Governance:

• Serve as the primary delivery interface for: Engineering leadership, Product management, Operations, business stakeholders, Senior leadership and executives.
• Provide regular, structured program updates on: Status, risks, dependencies, and mitigation plans, Delivery health, KPIs, and outcomes.
• Lead program reviews, steering discussions, and executive readouts.

Vendor and Partner Management (if applicable):

• Manage system integrators, device vendors, and third-party partners.
• Ensure clear scope, milestones, accountability, and SLAs.
• Drive integration readiness and joint delivery plans.

The core requirements for the job include the following:

Technical Competencies:

• Strong understanding of IoT ecosystems.
• Knowledge of: Cloud platforms (Azure preferred; AWS/GCP acceptable), APIs, event-driven systems, and data pipelines, Security, reliability, and observability considerations, Networked devices, edge computing, and device lifecycle management.
• Ability to engage deeply with architects and engineering teams without being hands-on, coding-focused.

Program and Delivery Skills:

• Proven experience managing large, multi-team technical programs.
• Strong command of delivery tools: Azure DevOps, Jira, Confluence (or equivalent).
• Metrics-driven mindset: Milestones, burn-down, velocity, defect trends, delivery predictability.
• Experience operating at scale, in ambiguity, and in fast-evolving technical environments.

Stakeholder and Leadership Capabilities:

• Ability to influence without authority.
• Strong written and verbal communication skills.
• Comfortable engaging with senior leadership and executives.
• Structured problem-solving and decision-making approach.
• Calm, confident leadership during escalations and delivery pressure.

Education and Qualification:

• 10 years of experience in technology delivery, with 5+ years in Program / Technical Program Management.
• Bachelor's degree in Engineering, Computer Science, or related field.
• Experience delivering IoT, Telecom, Energy, Mobility, or Platform-led systems.
• Proficiency in. Net programming languages (C#, . Net Framework, . NET Core), Full-stack development exposure is good to have and tools related to that.
• Extensive experience with Microsoft Azure services and solutions.
• Strong understanding of DevOps practices and CI/CD pipelines.
• Excellent problem-solving and analytical skills.
• Effective communication and interpersonal skills.
• Certification in project management (e. g., PMP, PRINCE2) and/or cloud technologies (e. g., Microsoft Certified: Azure Solutions Architect) is a plus.
• Preferred certifications: PgMP / PMP, SAFe Agilist, Scrum, or Agile certifications, Cloud certifications (Azure / AWS).