Technical Project Manager III
Summary
A technical project manager who plans and coordinates IT project activity, manages the user help system and knowledge bases, drives automation and tooling, and provides front-line support for infrastructure capacity issues. Core knowledge spans Visual Basic, Java, SQL, and general hardware/software and management principles.
Job Description – add details here
Project OverviewThe main function of a technical project manager is to plan, direct, or coordinate activities in such fields as information systems, systems analysis, and computer programming.
Job ResponsibilitiesReview project plans to plan and coordinate project activityManage user help system, creating process documentation / knowledge bases to improve self-service.Proactively identify methods to automate the help system and drive automation / tooling requirements.Provide users with technical front-line support for infrastructure capacity issues.
Mandatory SkillsVerbal and written communication skills, problem solving skills, attention to detail and interpersonal skills.Basic ability to work independently and manage one’s time.Basic knowledge of computer hardware and software.Basic knowledge of business and management principles involved in strategic planning and resource allocation.Basic knowledge of computer software, such as Visual Basic, Java, SQL, etc.Experience in owning a front-line technical customer support system strongly preferred.Experience in driving execution of complex x-organization infrastructure supply chain projects.Bachelor's degree in a technical field such as computer science, computer engineering or related field required. MBA or other related advanced degree preferred.PMI or PMP certification preferred.
Skills and Requirements – add details here
Verbal and written communication skills, problem solving skills, attention to detail and interpersonal skills.Basic ability to work independently and manage one’s time.Basic knowledge of computer hardware and software.Basic knowledge of business and management principles involved in strategic planning and resource allocation.Basic knowledge of computer software, such as Visual Basic, Java, SQL, etc.Experience in owning a front-line technical customer support system strongly preferred.Experience in driving execution of complex x-organization infrastructure supply chain projects.Bachelor's degree in a technical field such as computer science, computer engineering or related field required. MBA or other related advanced degree preferred.PMI or PMP certification preferred.