Technical Project Manager

Technical Project Manager Job Opening in San Francisco, California Job#16869728 - AI Implementations for Credit Unions and Community Banks

Help community banks and credit unions go live with AI at a San Francisco software startup that is changing how financial institutions launch and improve their AI agents. As the company’s first dedicated implementation hire, you will take customers from signed contract to a successful go-live, running seven to ten implementations at once through kickoff, weekly customer meetings, escalations, go-live and a hypercare period of two to four weeks. You will manage integration timelines and phasing across core banking, online banking, lending and credit card platforms alongside Solutions Architects, Product and Customer Success, partner with Product to resolve defects found during deployments, and build the implementation playbooks from scratch as a new self-service platform launch. Compensation includes a competitive base salary plus a bonus tied to launch success, with one hundred percent paid health, dental and vision coverage, a 401(k) and discretionary paid time off. Travel is about 10 to 20 percent, and relocation is not standard.

Qualifications

• 4 to 8 years of experience as a technical project manager
• Experience owning end-to-end deployments inside enterprise or mid-market customer environments at a B2B SaaS company
• Bachelor’s degree
• Proven ability to create and improve implementation processes without an established playbook, and to juggle several implementations at once
• Daily use of AI productivity tools such as Claude or ChatGPT
• Experience managing integration timelines for core banking, online banking, lending or credit card platforms is helpful
• Experience deploying software to credit unions, community banks or other financial institutions is a plus
• Familiarity with conversational platforms, agentic AI, voice AI or contact center technology is a plus
• Ability to work onsite in San Francisco five days a week and travel about 10 to 20 percent of the time
• Current authorization to work in the United States; visa transfers (such as OPT or H1B transfers) are considered, but new visa sponsorship is not available

• San Francisco offers cycling over the Golden Gate Bridge, ocean beaches and countless parks within a short ride of downtown. Housing ranges from shared apartments in the Richmond and the Mission to homes across the bay, and UCSF, Berkeley and Stanford are all nearby. The city is also a center for financial technology and AI, with employers and investors on nearly every block.