Technical Project Manager
Summary
Coordinates internal resources to execute network upgrades for a large retail banking client: managing engineer shift schedules, delegating tasks, tracking progress, mitigating risks, and reporting to client and management stakeholders. Requires technical PM experience in enterprise wired/wireless network infrastructure and proficiency with project management tools.
Join New Era Technology, where People First is at the heart of everything we do. With a global team of over 3,000 professionals, we're committed to creating a workplace where everyone feels valued, empowered, and inspired to grow. Our mission is to securely connect people, places, and information with end-to-end technology solutions at scale.
At New Era, you'll join a team-oriented culture that prioritizes your personal and professional development. Work alongside industry-certified experts, access continuous training, and enjoy competitive benefits. Guided by our core attributes — putting people first, embracing continuous learning, and thriving through collaboration and inclusion — we nurture our people to deliver exceptional customer service.
If you want to make an impact in a supportive, growth-oriented environment, New Era is the place for you. Apply today and help us shape the future of work—together
What is the role
The Technical Project Manager will be responsible for coordinating internal resources for the flawless execution of network upgrades for a large retail banking client. Duties include managing engineer shift schedules, delegating tasks, monitoring progress, and preparing end of day reports for client and management stakeholders. The role requires direct collaboration with clients and partners to ensure alignment with project objectives and contractual parameters.
The responsibilities of the Technical Project Manager include but may not be limited to the following:
- Measure performance using appropriate project management tools and techniques
- Report and escalate to management as needed
- Manage the relationship with the client and relevant stakeholders
- Perform risk management to minimize potential risks
- Contribute to and maintain comprehensive project documentation
- Document and refine processes to improve efficiency and success rates
- Delegate project tasks based on junior staff members' individual strengths, skill sets, and experience levels
Work Set-up / Work Schedule
- Remote
- Shifting EST
Who we are looking for
Successful candidate must possess:
- 5–8 years of proven experience in Technical Project Management
- Experience managing technical projects in large-scale enterprise environments
- Background in IT, specifically with wireless and wired networks and infrastructure (infrastructure cabling, racks/cabinets, etc.)
- Proficiency in Microsoft Office and project management software tools
- Bachelor’s degree in a relevant field or equivalent work experience
- Excellent written and verbal communication
- Demonstrated leadership and strong organizational skills
- Ability to thrive under pressure and meet tight deadlines with a sense of urgency
- Skilled in multitasking, prioritizing, and managing time effectively
- Strong attention to detail and ability to track open issues to closure
- PMP, CCNA , ITIL or equivalent knowledge, certifications a plus, but not mandatory
- Financial/banking industry experience a plus, but not mandatory
- Previous as a network engineer a plus, but not mandatory
What we offer
- Day 1 HMO for you + 1 free dependent after probation period
- Health and Wellness Reimbursement Benefits
- Sunlife Group Insurance
- Company Salary Loans
- Government contributions
- Assistance with government loan payments
- 13th month pay
- Night differentials pay
- Holiday pay (for hours worked on holidays)
- Mandated Leaves
- Work equipment provided
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Skills
As published by greenhouse · 10 questions · 1 written answer
Basics
First Name, Last Name, Preferred First Name, Email, Phone, Resume/CV, Cover Letter, Location
Short answers (3)
- Do you have experience in network conversion projects?
- How soon are you able to start?
- What industry certification do you have that are relevant to the role?
Pick from a list (6)
- How many years of experience do you have as a Technical Project Manager?
- What is your expected salary range?
- Are you willing to work on a night shift (EST/Shifting)?
- Do you have plans of working abroad in the next six months?
- Where are you currently based?
- Are you willing to work on an 18-month contract project?
Written answers (1)
- Do you have experience working with stakeholders in the financial or banking industry? If yes, please specify which company