Technical Project Manager

Reports to: Director, Portfolio Management & Store Operations

Location: Corporate Support Center, Delray Beach, FL

Company Overview:

Now Optics is a leader in the eye care industry. Its retail brand, Stanton Optical, is amongst the fastest-growing, full-service retail optical center. The company consistently ranks among the largest optical retailers in the country by Vision Monday. Now Optics continues to expand its retail footprint with 300+ corporate and franchise locations while delivering affordable eye care services by providing a fast and friendly customer experience. We believe in building a positive and cohesive culture where everyone is contributing towards a common goal and set of values.

Vision: Modernizing the eye care experience for all people.

Mission: Making eye care easy.

Values: iCARE

• Integrity: We see integrity as building a foundation of trust with our customers, employees and stakeholders by communicating honestly, ensuring consistency and delivering on our commitments.

• Collaboration: We see collaboration as combining the talents of a diverse group, offering proactive communication and being open-minded to new ideas.

• Accountability: We see accountability as taking initiative, delivering our best in all we do, accepting responsibility for our actions and taking ownership of results.

• Respect: We see respect as prioritizing human relationships, being present, connecting with transparency and empathy.

• Empowerment: We see empowerment as making purpose-driven decisions to support the company vision, showing appreciation for others, and taking care of the individuals, we serve.

About the Role

We're looking for a Technical Project Manager to own the project plans and schedules for our IT team. You'll manage 2–3 concurrent technical projects with teams of 20–40 engineers, bridge communication between product, engineering, business requirements, and operations, and ensure our commitments land on time, on quality, and within scope.

This is a great next step for a project manager ready to own real scope: you'll run the day-to-day of sprint ceremonies and refinement, clear blockers, and build the planning and reporting skills that lead toward Senior PM and program-level roles. You won't be doing this alone — engineering and product leads own backlog content and technical decisions, and senior team members are available to support you on the bigger tradeoff calls.

What You'll Do

Planning and Scheduling

• Build and maintain project plans and schedules covering scope, milestones, dependencies, and release timelines, from kickoff through delivery.
• Update plans as scope, priorities, or capacity change, and communicate the impact early.
• Maintain the 90-day rolling roadmap and support quarterly planning with engineering and product leadership.

Capacity and Resources

• Forecast and allocate capacity across 20–40 engineers working on competing priorities.
• Track velocity, cycle time, and throughput, and adjust forecasts based on what teams actually deliver.
• Flag staffing or capacity gaps to leadership when demand outpaces what the team can deliver.

Delivery Execution

• Partner with engineering leads on sprint and release planning, keeping acceptance criteria and definition of done clear.
• Facilitate sprint ceremonies and refinement sessions, and identify and remove blockers daily.
• Manage scope changes through a clear change-control process.

Cross-Functional Coordination

• Align product, engineering, QA, operations, and shared services around realistic timelines and tradeoffs.
• Coordinate multi-team dependencies, including [one-line description of IRIS] frontend and backend work, infrastructure requirements, and shared services domain work.
• Work with Business Requirements Managers (BRMs) to translate clinical and business needs into delivery schedules, surfacing scope tradeoffs early.
• Partner with QA leadership on testing capacity and quality gates.

Risk and Reporting

• Identify technical and organizational risks early, such as single points of failure, skill gaps, and capacity constraints.
• Maintain team health dashboards (velocity, cycle time, quality, burnout indicators).
• Deliver clear weekly and monthly status updates with confidence levels and revised timelines.
• Facilitate retrospectives and document team improvements.

What You'll Bring

Project Management

• 4+ years managing technical projects in agile, scrum, or hybrid environments.
• Experience building and maintaining project plans, including milestones, dependencies, and timelines.
• Experience coordinating multiple workstreams (for example, 10+ engineers across 1–2 projects).
• Hands-on experience with a project/work-tracking tool such as Azure DevOps, Jira, or Microsoft Project.
• A track record of keeping delivery on track while keeping your team healthy and productive.

Technical Acumen

• Comfort working alongside engineers building REST APIs, modern frontends, and cloud infrastructure — you don't need to write code, but you should be able to follow a technical conversation and ask informed questions.
• Ability to review a technical spec and break it into phased, schedulable work.
• Willingness to ask questions and push back, respectfully, when an estimate doesn't add up.

Communication

• Comfort raising scope, priority, or timeline concerns directly and early.
• Clear written communication for status updates and planning documents.
• Ability to translate between engineers, business stakeholders, and leadership.

Nice to Have

• CAPM, CSM, or similar project-management certification (we'll support PMP/SAFe pursuit once you're in the role).
• Experience with healthcare software, HIPAA, or another regulated environment.
• Exposure to platform migrations or technical-debt paydown projects.
• Familiarity with forecasting methods such as burndown analysis.
• Exposure to infrastructure or DevOps projects alongside product development.

Why join our winning team?

• We are the fastest growing, founder-led, eye care provider in the United States. We believe quality eye care should be easy, accessible, and affordable for all people. Stanton Optical, consistently rank among the nation’s top optical retailers.
• We offer a flexible, dynamic work environment where we foster innovation and creativity. We encourage you to be proactive in sharing the great ideas you have to improve the business.
• Eligible employees enjoy great benefits such as medical, dental, and prescription drug coverage, company paid life and short-term disability coverage. We also offer identity theft protection, pet insurance, and much more.
• Paid time off that increases with seniority
• Professional development and promotion opportunities
• Employee recognition programs
• Employee Assistance Program (EAP)
• Employees get 2 free eyeglasses (no dollar limit) every year, and Friends and Family discounts on our products
• Work with an amazing team!

Now Optics d/b/a Stanton Optical Brand is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind. All employment decisions at our company are based on business needs, job requirements and individual qualifications, without regard to actual or perceived race, color, religion, sex (including pregnancy), national origin, age, disability or certain classifications based on genetic information, or any other characteristic protected by federal, state, or local laws, regulations or ordinances.

If you have a disability and believe you need a reasonable accommodation to search for a job opening or apply for a position, email retailcareers@stantonoptical.com with your request. This email address is not for general employment inquiries or correspondence. We will only respond to those requests that are related to the accessibility of the online application system due to a disability.