Technical Project Manager – Payment Systems & AWS

Employment Type: 12-Month Contract
Employer: NTT Singapore
Work Location: Jurong East, Singapore
Expected Start: September / October 2026
Experience: Minimum 5 years

Role Overview

NTT Singapore is looking for an experienced Technical Project Manager with experience managing enterprise applications, payment systems, financial applications or business-critical digital platforms.

The role will focus on the operations, maintenance, enhancement and onboarding of services onto an enterprise payment platform hosted in an AWS cloud environment.

The successful candidate will manage both project delivery and ongoing application operations, working closely with Finance, Business Analysts, business users, outsourced vendors and technical teams.

This is a hands-on delivery and application management role covering production support, enhancements, releases, system integrations, vendor management, cloud delivery and operational governance.

Key Responsibilities

• Manage the day-to-day operations, maintenance and support of business-critical enterprise applications and payment/digital platforms.
• Manage application warranty and maintenance activities, including defect tracking, incidents, service requests and issue resolution.
• Lead the onboarding of new digital/e-services onto the platform, covering planning, requirements, testing, implementation and go-live support.
• Manage application enhancement requests from requirements assessment and prioritisation through development, testing and production implementation.
• Work closely with Business Analysts and business stakeholders to understand requirements and translate them into actionable technical and delivery work items.
• Coordinate SIT, UAT, defect resolution, implementation, go-live and post-production support activities.
• Manage application releases, production deployments, maintenance activities and system changes in accordance with established governance processes.
• Coordinate technical activities involving APIs, system interfaces and enterprise application integrations.
• Work with technical and DevOps teams supporting applications hosted in AWS/cloud environments.
• Coordinate delivery activities involving GitLab, CI/CD pipelines and DevSecOps practices.
• Manage outsourced vendors and application service providers to ensure adherence to contractual obligations, SLAs, timelines and quality standards.
• Track vendor deliverables and drive timely resolution of operational and project issues.
• Collaborate with Finance and business stakeholders to support payment operations, reporting and audit-related requirements.
• Track project and operational expenditure, committed spend, contracts, purchase orders and vendor invoices where required.
• Manage project risks, issues, dependencies and escalation items.
• Monitor operational, cybersecurity, data protection and compliance risks and coordinate mitigation activities.
• Provide regular management updates covering application operations, project progress, enhancements, releases, risks and issues.
• Manage multiple concurrent workstreams and operational priorities with minimal supervision.
• Drive continuous improvement across application operations, service delivery and user experience.

Required Skills & Experience

• Degree in Information Technology, Computer Science, Engineering, Business, Project Management or a related discipline.
• Minimum 5 years of experience managing enterprise applications, technology projects or digital platforms.
• Strong experience managing business-critical production applications or enterprise platforms.
• Experience managing both technology project delivery and ongoing application operations/support.
• Good understanding of incident, problem, change, release and service management processes.
• Experience managing application enhancements, testing, production releases and deployments.
• Strong experience managing outsourced vendors, application maintenance vendors or managed-service providers.
• Experience working closely with Business Analysts, business users, Finance and technical teams.
• Understanding of API integrations, system interfaces and enterprise application ecosystems.
• Experience working with AWS or other enterprise cloud environments.
• Strong stakeholder management, communication and coordination skills.
• Ability to independently manage multiple workstreams, operational issues and competing priorities.

Good-to-Have Experience

The following experience will be advantageous:

• Payment systems, payment gateways or enterprise payment platforms
• Financial applications or banking technology platforms
• Government Commercial Cloud (GCC) on AWS
• GitLab and CI/CD pipelines
• SHIP-HATS or similar secure software delivery/governance frameworks
• DevSecOps and secure software delivery practices
• Singapore Government or public-sector technology projects
• Application maintenance contracts or managed services
• Budget, contract, purchase order and expenditure tracking
• Cybersecurity, data protection, audit and compliance requirements

Prior experience in Government, public sector, financial systems, payment platforms or regulated environments will be an advantage.

What We Are Looking For

We are looking for a proactive and accountable Technical Project Manager who combines strong project delivery capabilities with enterprise application management experience.

The ideal candidate should be comfortable managing a live production platform while simultaneously driving enhancements, releases, integrations and onboarding activities.

Candidates with experience managing payment systems, financial applications, government digital platforms or other business-critical enterprise applications in cloud environments will be particularly relevant.

Interested candidates are kindly requested to email their CV with their experience to sandeep.sringeripai@global.ntt

We look forward to your application!