Technical Project Manager
Summary
Technical Project Manager in Taazaa's Noida PMO team, owning end-to-end delivery of SaaS product initiatives for a dedicated enterprise client — running Agile ceremonies, managing cross-team dependencies, releases, and executive reporting. Tooling centers on Azure DevOps/Jira, Azure, .NET microservices, and CI/CD.
- Own project scope, timelines, milestones, and delivery commitments, providing realistic ETAs and trade-off options.
- Run Agile ceremonies, including standups, sprint planning, retrospectives, and Scrum of Scrums.
- Manage cross-team dependencies across development, DevOps, QA, and data teams.
- Maintain release calendars, deployment coordination, RAID logs, and escalation paths.
- Track deployed, upcoming, and at-risk deliverables, ensuring timely QA sign-offs.
- Be the single point of truth on project health, delivery status, risks, and timelines.
- Prepare weekly executive status reports and delivery dashboards.
- Manage client expectations across multi-team programs and drive delivery through teams that may not report directly to you.
- Run alignment sessions across product, engineering, and client-side stakeholders.
- Escalate risks proactively with mitigation plans and clear recommendations or decision requests.
- Coordinate phased rollouts, feature flags, and canary releases.
- Collaborate with DevOps on CI/CD pipeline schedules and deployment dependencies.
- Track SLA adherence, uptime commitments, and release readiness.
- Coordinate subscription tier migrations, data cutovers, and related delivery activities.
- Follow delivery governance practices and maintain clear project documentation.
- Lead post-mortems and blameless retrospectives to identify improvement opportunities.
- Track delivery metrics, including sprint spillover, cycle time, capacity, defects, velocity, and release predictability.
- Partner with QA on test planning, issue resolution, and release sign-offs.
- 8+ years in software delivery or project management.
- At least 3 years as a Delivery Manager, Program Manager, or equivalent, managing multi-team Agile programs.
- Proven experience managing end-to-end delivery for enterprise clients and distributed global teams.
- Experience coordinating client-side Scrum Masters, architects, QA, and other stakeholders without direct reporting authority.
- Ability to work full-time on a dedicated enterprise client account, with evening overlap with US Central Time.
- Hands-on Agile/Scrum/Kanban expertise, including Scrum of Scrums and cross-team coordination.
- Experience with dependency management, risk mitigation, release planning, and delivery governance.
- Ability to translate business requirements into realistic delivery commitments, ETAs, and trade-off options.
- B.Tech/B.E. in Computer Science or a related field.
- MBA in Operations/Product Management (preferred).
- Hands-on experience with Azure DevOps and/or Jira, including building custom queries and dashboards.
- Working knowledge of Azure, .NET microservices, and CI/CD to assess technical dependencies and delivery timelines.
- Ability to track and report delivery metrics, including sprint spillover, cycle time, capacity, and defects.
- Familiarity with Confluence, REST APIs, cloud concepts, and multi-tenant SaaS architecture.
- PMP — Project Management Professional.
- CSM — Certified Scrum Master.
- SAFe Agilist or PRINCE2 Practitioner.
- Risk and Dependency Management
- Executive Communication and Reporting
- Agile Delivery and Sprint Planning
- Roadmap and Release Planning
- Cross-functional Leadership
- Conflict Resolution and Escalation Management
- Data-driven Decision Making
- Delivery Forecasting and ETA Management
- Azure DevOps/Jira Reporting and Dashboards
- Technical Literacy
- Customer and Stakeholder Management
- Resource and Delivery Coordination
- Effective Communication: Clearly and concisely convey project updates, requirements, risks, and feedback to team members, stakeholders, and clients, ensuring alignment and mutual understanding.
- Leadership and Mentorship: Guide cross-functional teams, encourage accountability, and drive outcomes even when team members do not report directly to you.
- Problem-Solving Attitude: Identify delivery risks early, evaluate trade-offs, and develop practical mitigation plans to overcome challenges.
- Collaboration and Teamwork: Work effectively with engineering, DevOps, QA, data, and client-side teams to achieve shared delivery goals.
- Adaptability and Flexibility: Manage changing priorities and requirements while maintaining clear commitments and focus on delivery objectives.
