Technical Sales Account Manager | Cloud, Cybersecurity & AI Solutions | Tagalog Speaker | Relocate to Kuala Lumpur
Summary
Sell cloud, cybersecurity, and AI solutions to Philippine customers, matching their needs with technical products and driving digital transformation through consultative sales.
About the Role
We are looking for a highly motivated Technical Sales Account Manager to support a leading global cloud technology company. In this customer-facing role, you will engage with customers across the Philippines market, understand their business and technical needs, and recommend cloud and cybersecurity solutions that help accelerate their digital transformation.
You will work closely with customers, channel partners, distributors, and internal technical teams to identify opportunities, position the right solutions, and drive business growth.
What You'll Do
- Build and maintain strong relationships with new and existing customers.
- Conduct customer discovery to understand business priorities, technical environments, and cloud adoption goals.
- Recommend suitable cloud infrastructure, productivity, security, AI, data, and business application solutions based on customer needs.
- Identify opportunities for cloud migration, modernization, security enhancement, renewals, upselling, and cross-selling.
- Deliver solution presentations, technical demonstrations, and business value discussions.
- Collaborate closely with distributors, channel partners, and internal solution teams to develop customer-focused solutions.
- Support customers throughout the sales cycle, from qualification and solution positioning to opportunity progression.
- Maintain accurate pipeline, opportunity updates, and customer activities in the CRM system.
- Achieve assigned sales, pipeline, and customer engagement targets.
- Stay updated on cloud technologies, cybersecurity trends, and competitive offerings.
Who We're Looking For
- Fluent in English and Tagalog (spoken and written).
- Diploma or Bachelor's Degree in IT, Computer Science, Engineering, Business, Marketing, or a related discipline.
- Minimum 3 years of experience in Technical Sales, Solution Sales, Cloud Sales, Presales, Account Management, or Inside Sales.
- Experience with cloud technologies, cybersecurity, productivity solutions, AI, infrastructure, data platforms, or business applications.
- Strong understanding of cloud solutions and consultative selling.
- Ability to conduct customer discovery, qualify opportunities, manage objections, and recommend suitable solutions.
- Excellent communication and presentation skills with the ability to explain technical concepts in business-friendly language.
- Experience using CRM systems to manage customer interactions, opportunities, and sales pipeline.
- Strong relationship-building and stakeholder management skills.
- Results-driven with a proven ability to achieve sales and business targets.
Preferred Qualifications
- Experience working with cloud providers, technology vendors, distributors, or channel partners.
- Relevant cloud certifications are an advantage.
- Experience supporting customers in the Philippines market is preferred.
Why Join TDCX?
- Attractive remuneration package and performance incentives.
- Comprehensive medical, insurance, and social security benefits.
- Career development and continuous learning opportunities.
- Work with one of the world's leading cloud technology brands.
- Modern workplace with a collaborative and inclusive culture.
- Relocation support to Kuala Lumpur, Malaysia.