Technical Sales Engineer
Summary
Technical Sales Engineer responsible for DevOps-related pre-sales and post-sales activities, customer onboarding, and technical relationship management. Requires 5+ years experience in DevOps with proficiency in scripting languages like Python and Bash.
Tasks & Responsibilities:
- Lead DevOps-related pre-sales and post-sales activities, proof-of-concept development, technical customer onboarding, and managing change requests.
- Act as a bridge between technical teams and stakeholders, ensuring smooth communication.
- Take ownership of technical relationships with customers, driving satisfaction and trust.
- Manage technical tasks effectively, balancing customer needs and business goals.
- Troubleshoot and resolve DevOps challenges to maintain high operational standards.
Requirements:
- 5+ years in DevOps, Solutions Engineering, or Technical Project Management.
- Deep understanding of DevOps principles and infrastructure. Proficient in at least one scripting language (e.g., Python, Bash). Strong troubleshooting skills.
- Exceptional ability to explain technical concepts to both technical and non-technical audiences.
- Proven ability to lead and inspire confidence among engineers and stakeholders.
- Strong analytical skills focused on delivering tailored solutions.
- Knowledge of internet topology and carrier-grade network structures.