Technical Sales Representative

• Deadline: October 31st, 2026
• Salary: Competitive
• Location: Cwmbran (South Wales)
• Degree required: Bachelor's
• Starting: Immediate Start
• Disciplines: Sales, Business, Marketing, Mechanical, Manufacturing

Business Unit and Position Summary:

Crane ChemPharma Flow Solutions is a division within the Fluid Handling Business Segment of Crane Co, a US multi-national which specialises in highly engineered products in niche markets.

Crane ChemPharma designs, manufactures, markets, and distributes a range of process valves and actuators under the Saunders, Xomox, Revo and Resistoflex brand names for a wide range of applications in a number of industries including the chemical and biopharmaceutical industries.

This role is based on site five days a week.

Principle Responsibilities:

• Request for Quotation (RFQ)
• Serves as a direct Super Service, Platinum & Silver customer contact for quote processing and acts as the primary liaison between customers, distributors, subsidiaries and field sales force for fulfilling customer requirements.
• Processes Super Service, platinum & Silver customer quotations in a timely and accurate manner.
• Controls and manages RFQ workflow
• Reviews and validates quoted delivery with appropriate Production personnel prior to order entry. Prepares written response to Super Service, Platinum & Silver customer if delivery situation has changed.
• Supplies information to Super Service, Platinum & Silver customers concerning pricing, delivery, technical inquiries, shipment details, etc.
• Quotation follow up for order execution
• Order Feedback
• Serves as a direct Super Service, Platinum & Silver customer contact for order feedback and acts as the primary liaison between customers, distributors, subsidiaries and field sales force for fulfilling customer order requirements.
• Processes Super Service, Platinum & Silver customer feedback requests in a timely and accurate manner.
• Controls and manages Feedback Workflow
• Reviews and validates Super Service, Platinum & Silver customer order deliveries with appropriate Production personnel and prepares a written response to customer if delivery situation has changed.
• Orders
• Supports order booking and administration process
• Complaints
• Controls and manages CAT A/B VOC Workflow process
• Other
• Coordinates Fusion Maintenance and Price List Creation
• KPI Management
• Investigates and verifies accuracy of all debit and credit adjustments to customer accounts
• Analyses project wins and losses.
• Inside Sales Initiatives
• Performs other duties as required.

Qualifications/Experience:

• Preferably Honours degree in business management or engineering.
• Knowledge of Systems Administration and Management
• Excellent PC skills (MSO)/Excellent interpersonal/telephone skills.
• Detail orientated, able to maintain accuracy under pressure